I was looking for the simplest, most compact toaster I could find, and this seemed to be the one. I could only give it another star when I find out how long it lasts.
I returned 2 toasters. The first one did not toast very evenly.. Typically in one slot it would brown side evenly but almost burn the other side. In the other slot it would brown one side and do almost anything to the other. For a bagel it would toast the upper part and burn the lower part. Tried different settings got poor results every time. Got the same results with the second toaster.. I thought Cuisinart was a top brand. I've changed my mind.
A nice functional toaster. Manual horribly too brief explaining dedicated button functions. It seems like an afterthought. More CYA legalese than useful information. Toast Shade Dial could have a bit more resistance. No indication of warmer interior or exterior toasting pattern.
I received a replacement toaster from Cusinart to solve a specific problem...when starting to toast, the handle would not stay down in the ON position. The replacement toaster is much better, but often I still need to slide the handle down multiple times for it to stay in the start position.
Without question one of the worst toasters that I have ever purchased. The variable heat settings are virtually the same regardless of what setting number you choose. I selected this toaster because it advertised a bagel setting. Unfortunately the bagel gets burned even at the number two setting. I had a Cuisinart toaster previously which was great, this newer model, not so much.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- We are so sorry to hear about the trouble you've had with your Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team