I replaced an old toaster with this one and am happy with it thus far. Seems a little substantial than the one I replaced (Black and Decker), but it's satisfactory.
I would give it 5 stars but it was a little bit of a learning experience to figure out how the settings worked. Now I like the toasting time and consistency.
This two-slice toaster meets our needs. Toasts well. We toast mostly bread and bagels. We've been satisfied with the results. It is white plastic, but it is both attractive and compact. A good basic toaster!
I found that the toasting was not uniform. One side pale, the other about right. Turning and redoing was not satisfactory. I returned the unit, and replaced with another, same model. The performance of the second unit was identical. It was returned and replaced with a KitchenAid.