Great bottles. Can now have 3bottled in the fridge to share. I haven't tried the cola because j7st adding CO2 to the water makes it taste like mountain spring water.
I appreciate Soda Stream's policy of standing behind their policy and replacing a bottle that got very warped after only about 2 months of use. I might have had it too close to a heat source, like perhaps an electric water kettle. Now I'm much more careful. I was impressed that Soda Stream was willing to replace the product!
Customer service is excellent. Easy to reach, approachable and kind. My questions were answered and the agent went above and beyond. Love the new bottles. Really appreciate that they have an expiration date on them.
These bottles didn't fit my machine, but I didn't realize it until I had already opened them. :(
Response from sodastream.comBy Antonia, Customer Care , June 30, 2023
Hi there! I'm very sorry to hear you are having this issue with our product. Please feel free to reach out to our customer care line to resolve this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.