Customer reviews from gocontigo.com
Contigo - Ashland Chill 24oz Stainless Steel Water Bottle - Licorice
Average customer rating
4 out of 5
4
(180 Reviews)
Open Ratings Snapshot
Rating breakdown 180 reviews
5 Stars
112
4 Stars
18
3 Stars
17
2 Stars
8
1 Star
25
79%of customers recommend this product. 
(
114 out of 144
)
Best Buy Privacy Policy
Customer Reviews for Contigo - Ashland Chill 24oz Stainless Steel Water Bottle - Licorice
Customer Rating
4 out of 5
4
Licorice. My Favorite Water Bottle
on September 13, 2025
Posted by: GingingJen
from .Mckinney, TX 75069, USA.
Gender:Female
. Perfect water bottle for me. It does exactly what the label says. It keeps your drink hot or cold. After a 2 year of every day use the straw broke off from lid. Cannot find a replacement for bottle which is still in very good condition. Just need to know where to buy auto spout lid replacement
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
4 out of 5
4
Good for gym but not leakproof
on July 31, 2025
Posted by: Orla1014482
from Toronto,ON,CA
[This review was collected as part of a promotion.] I like that my water stays cold even in the heatwave we've been having. The handle makes it easy to carry and I love the pop up straw which makes it a must have for my workouts. However, I've put it in my tote bag a couple of times with the lock on the straw of course but it still leaks, so unfortunately this can only be carried by the built in handle.
I would recommend this to a friend!
Written by a customer while visiting Butterly.com
Customer Rating
5 out of 5
5
Best on the go cup
on July 21, 2025
Posted by: joshuas112
I love the contigo brand. They are easy to clean and carry with you. They keep my liquids cold for hours. I've never had one leak. They last a long time.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great Waterbottlw
on July 20, 2025
Posted by: jelissaeats5448
from Ottawa,ON,CA
[This review was collected as part of a promotion.] I love this water bottle and use it almost everyday! I've been spending a lot of time outside this summer with my niece and nephew and I always have it with me. No matter how long my day is, my water stays cold.
I would recommend this to a friend!
Written by a customer while visiting Butterly.com
Customer Rating
5 out of 5
5
I love my new summer buddy!
on July 16, 2025
Posted by: Ay0lu6570
from Ottawa,ON,CA
[This review was collected as part of a promotion.] I really love how slim and easy it is to carry about.
I can lock it and put in my bag with assurance that it wont spill into my bag. It also keeps my water cold for hours!
I would recommend this to a friend!
Written by a customer while visiting Butterly.com
Customer Rating
5 out of 5
5
Totally worth it
on July 16, 2025
Posted by: Ugcwithsanchi4923
from St. Catharines,ON,CA
[This review was collected as part of a promotion.] This has been such a blessing on these hot summer days! Keeps my water cool and my body hydrated! Ive tried different tumblers but this one is more convenient bcz it fits well in my car cup holder and so easy to carry for the commute and the gym after! Definitely a must have.
I would recommend this to a friend!
Written by a customer while visiting Butterly.com
Customer Rating
5 out of 5
5
Durable
on July 16, 2025
Posted by: nanish_8238
I got this bottle a year ago for my 8 years old son. As you can see this poor bootle all worn out but no leakage still using it. Super durable. My son throws bangs everywhere. Water stays cool and fresh no metal taste.
Written by a customer while visiting influenster.com
Customer Rating
1 out of 5
1
Do not buy! You cannot clean it.
on July 13, 2025
Posted by: Mad1
from Toronto, ON.
Gender:Female
It was a decent water bottle until black mold started forming around the bite spout. I tried a small bottle brush but it won’t clean it completely. I popped out the bite spout to fully clean it but you cannot pop it back in. Now I have a broken water bottle that cannot be recycled and will end up in a landfill.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, July 18, 2025
Hello,

Thank you so much for taking the time to share your honest feedback on our Contigo® Ashland Chill 2.0 Stainless Steel Water Bottle with AUTOSPOUT® Lid. We’re truly sorry to hear about your experience with mold buildup around the bite spout and the challenge of reassembling it after cleaning, that’s incredibly frustrating, and not at all the experience we want for our customers. We understand how important cleanability and sustainability are, and we take concerns like yours seriously. Your feedback helps us evaluate design improvements that ensure both hygienic use and product longevity.

If you require assistance or have more feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time.

Thank you!
Contigo Consumer Care.
Written by a customer while visiting gocontigo.com
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