Customer Reviews for Contigo - Ashland Chill 24oz Stainless Steel Water Bottle - Licorice
Customer Rating
5
The Best Water Bottle
on September 23, 2021
Posted by: Dolly
from NJ
I absolutely love this company and their Water bottles/Mugs they will keep your coffee hot for hours and water iced cold for up to 18 hours if not longer they are my go to brand and they have excellent customer service that have helped me with any issue or questions
The auto spout feature is neat but leaks water out of it when closed.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , September 28, 2021
We appreciate your review of our Contigo product. We apologize that your Ashland Chill bottle is leaking. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee, please contact us at 1.888.262.0622, Monday - Friday from 9:00 am - 5:00 pm EST.
I wanted a Contigo mug with a straw for my cold drinks and I love this brand. HOWEVER, I put some soda & ice in it and it was spurting out the spout and it would not stop. I didn’t even fill it all the way and it literally was gushing out like a geyser. What a mess! I have another Contigo mug without the straw and this has never happened. It must be something to do with the carbonation pressure and the straw. So disappointed I left the non-spurting mug at home. Good for non-carbonated drinks, but I will be returning.
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care , Ignite , June 11, 2021
We appreciate your review of our Ashland Chill 2.0, 24oz, Stainless Steel Water Bottle. This product cannot be used for carbonated drinks as indicated on the use and care guide. We value all customer's feedback and will pass it to our Brand Development Team. If there's anything we can do to assist you, please don't hesitate to contact us at 1.888.262.0622. We're here for you Monday-Friday, 9 am-5 pm EST.
I have loved my Contigo water bottles for years. I got this one a few weeks ago and I am NOT a fan. The carrier on top blocks the spout unless it is put back down before drinking. The worst feature is that you have to suck so hard to get anything out of it. I truly loved my last ones where neither of these problems were present - so much that I bought them as gifts for several people. This one is all wrong and I would love to be able to return it!
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , April 29, 2021
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Ashland chill 2.0. We value all customer's feedback and will pass it to our Brand Development Team. It would be best if you take advantage of the limited lifetime guarantee. We hope you will allow us to discuss this further with you, please contact us at 1.888.262.0622, Monday - Friday from 9:00 am - 5:00 pm EST.
[This review was collected as part of a promotion.] I love the size, it’s bigger but not huge and fits great in the car cup holder. Color is beautiful and easy to spot so I don’t forget it easily. Excellent at keeping my drink cold for very long periods.
[This review was collected as part of a promotion.] I absolutely love this color! When the spout is closed it does NOT leak. My 5 year old daughter actually used it last night, she slept in my bed with this water bottle. It did not leak one drop in my bed and it still had Ice in it when we woke up. It is easy to clean & easy to open/close. So far we love it!
[This review was collected as part of a promotion.] Really enjoy this water bottle. It's very slim and easy to carry. The handle on top makes it convenient to carry and the handle can be put away when not in use. It keeps ice for 24 hours at least and very easy to clean. I did have an issue with the straw nothing water through it as it should. Checked the straw and reconnected it, no problem. .