Customer reviews from gocontigo.com
Contigo - Ashland Chill 24oz Stainless Steel Water Bottle - Licorice
Average customer rating
4 out of 5
4
(180 Reviews)
Open Ratings Snapshot
Rating breakdown 180 reviews
5 Stars
112
4 Stars
18
3 Stars
17
2 Stars
8
1 Star
25
79%of customers recommend this product. 
(
114 out of 144
)
Best Buy Privacy Policy
Customer Reviews for Contigo - Ashland Chill 24oz Stainless Steel Water Bottle - Licorice
Customer Rating
5 out of 5
5
Great
on January 29, 2023
Posted by: gottattoos1205
Love the color, shape, size, weight, how it fits in my purse perfectly! Can put my advertising stickers on them, and a few years later, they're still on my bottle!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Best insulated water bottle
on October 20, 2022
Posted by: Papa
from St. Petersburg, Florida
Gender:Male
I just bought a second Contigo stainless steel water bottle for my disabled grand-daughter. The first one lasted 18 months, was used 24/7 and was dropped at least 5-10 times a day! We were so amazed how study it was, how it kept drinks ice cold and how easy it was to use with the push-button spout release. Excellent design!!
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1 out of 5
1
User's manual is nowhere to be found.
on September 21, 2022
Posted by: Anonymous
from Mexico City.
Gender:Male
When I got it, there was some cardboard around it, which turned to be some kind of manual. Since you can't see that from outside, well, I had destroyed partially myself while removing it. Then, cleaning lady threw it away. I wasn't worried thinking: "They must have the PDF online". Well, I was already in the USE & CARE section on this site, and the exact PDF of this model, is not available. And the information here is not the same. I remember reading on that label: That it should not be used for fruit based water -for obvious reasons-. There was also a note about using it for hot beverages -something about NOT being suitable. So please, post the original label PDF here so that we can use our bottle safely and withing its specs. Thanks.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite, September 22, 2022
Hi! We appreciate your review of our Contigo product. We apologize for the experience you are having with the user manual. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. Thank you.
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
amazing
on September 13, 2022
Posted by: angelk
from jackson
Gender:Female
[This review was collected as part of a promotion.] My all time FAVORITE water bottle, and i do not say this lightly as i collect bottles. I have over 3 dozen bottles of all brands and sizes and this is my go to! It keeps everything so cold or hot all day long. Sometimes ill put something hot in it at 7 am and forget and go to drink it around noon or later and its still burning hot.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
3 out of 5
3
So easy to use and stays cool, but…
on September 7, 2022
Posted by: TanyaBanya1
from California
Gender:Female
I love taking this bottle to Disneyland. Keeps ice and water cool for hours. However, if you try to take it apart to get a good clean, it will not go back together. So sad, I just wanted a good straw cup that wouldn’t have an exposed straw and kept my ice and water cool! I’m disappointed as it wasn’t cheap either.
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care , Ignite, September 15, 2022
Hi! We appreciate your review of our Contigo product. We apologize for the experience you are having with your Ashland Chill bottle. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
5 out of 5
5
Best Water Bottle that I've ever own
on August 31, 2022
Posted by: Nevada Bj
from Minden Nevada
Gender:Male
It keeps ice cold for hours and is easy to drink from, but I think it would be nice to have a "water counter ring" on the bottle for those who try to keep track of our daily water intact. I lose track of how many bottles of water I drink a day.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
2 out of 5
2
Air Locks
on August 3, 2022
Posted by: WaterHog
from Alberta
Gender:Male
I bought three of these for the family. Occasionally it gets really hard to suck the water out. If you crack the top, it will work for a very short while but the problem returns. I have fiddled with the small valve on the inside of the lid - and then that fixes it, but am unsure what I did to get it to work. This is a huge pain, especially on a trip when I am trying to hydrate in the car whilst driving. Also, after only a few weeks with the bottles, the paint is starting to wear/scratch... not very durable.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , August 5, 2022
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Ashland Chill 2.0 Stainless Steel Water Bottle with AUTOSPOUT® Lid. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
1 out of 5
1
Not recommended
on July 24, 2022
Posted by: Radz
from Vancouver, BC
Gender:Female
The straw wore out and there is no where I can get the straw replaced and the bottle remains unused. Its been only 3.5 months back I purchased this bottle
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , July 26, 2022
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Ashland Chill 2.0 Stainless Steel Water Bottle with AUTOSPOUT® Lid, 24 oz This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
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