Customer reviews from gocontigo.com
Contigo - Ashland Chill 24oz Stainless Steel Water Bottle - Licorice
Average customer rating
4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
112
4 Stars
18
3 Stars
17
2 Stars
8
1 Star
25
79%of customers recommend this product.
(
114 out of
144)
Customer Reviews for Contigo - Ashland Chill 24oz Stainless Steel Water Bottle - Licorice
Customer Rating
4
Love the color - bright pink
on May 23, 2023
Posted by: MnM825
from Florida
Gender:Female
I've been using this water bottle for about 7 months now and I love that my water stays cold for hours. My only issue is that it's very difficult to get water through the straw. I wish there was a flip top lid so I can drink without a straw.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
Noisy water bottle
on May 9, 2023
Posted by: KatieR
Sounds like an elephant to drink once it’s only partway full or if you are lying down
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, Ignite, May 10, 2023
We appreciate your review of our Contigo product. We're sorry to hear that your Ashland Chill Bottle sounds like an elephant. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
4
Great mug except straw design!
on April 3, 2023
Posted by: Excellent overall mug
from Texas
Gender:Male
I have been a huge fan of the SS Contigo mugs for years and this one doesn't disappoint EXCEPT that I absolutely DO NOT LIKE the straw design. The original Autospout that has a screw-on straw made MUCH more sense than this ridiculous "2.0" design. No idea what their engineers were thinking but this is NOT an improvement. This is the only reason I can't give it 5 stars - other than that, this is amazing at keeping my ice water, COLD. I've seen it hang onto ice for 48 hours before and was shocked when I opened the lid and saw cubes of ice still present.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Amazing!
on March 30, 2023
Posted by: tivonw
I've had a contigo insulated water bottle and it was the best. Kept water ice cold all day. I'm talking in the middle of summer Arizona hot. I could leave my water bottle in my car and the ice never melted.
Written by a customer while visiting influenster.com
Customer Rating
2
Miss the old design
on March 14, 2023
Posted by: Mshoey37
from Colorado
Gender:Female
I used to love these bottles. The new design is not good. The straw slides on instead of screwing in like it used to n
So now it if isn’t positioned just right it is very hard to suck. It moves out of the perfect position after you close the spout. I also miss the clip handle of the old design, not the handles seems like it will break the first time my child (or my clumsy self) drops it. I’ve gone through a lot of these bottle over the last several years and I’m very sad with my most recent replacement.
So now it if isn’t positioned just right it is very hard to suck. It moves out of the perfect position after you close the spout. I also miss the clip handle of the old design, not the handles seems like it will break the first time my child (or my clumsy self) drops it. I’ve gone through a lot of these bottle over the last several years and I’m very sad with my most recent replacement.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care Team, Ignite, March 17, 2023
We appreciate your review of our Contigo product. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
3
Keeps ice cold, durable, beware of spout detaching
on March 13, 2023
Posted by: Bunzzz
from St. Louis, MO
Gender:Female
This is an AMAZING water bottle. Until it isn’t. We have had 2 of the OG versions of this for year. They’ve been through all the things. I clean exactly as instructed and never had any problems. But I guess over time the drink spout has loosened and once it pops out, I don’t see any way to get it back in. Sad to have to find a new favorite when baseball season is right around the corner. Glad it lasted as long as it did, just sad there’s nothing wrong with the water bottle itself but it’s no longer usable. :(
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care Team, Ignite, March 17, 2023
We appreciate your review of our Contigo product. We're sorry to hear that the drink spout of your Ashland Chill Bottle has loosened. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
3
Hard to Drink From
on February 23, 2023
Posted by: CDKm
from Tucson, AZ
Gender:Male
Difficult to drink from--takes a lot of effort to draw water for some reason.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , February 27, 2023
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Ashland Chill 2.0 Stainless Steel Water Bottle. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
1
Worst water bottle ever
on February 1, 2023
Posted by: Robyn Taylor
from Brick, NJ
Gender:Female
I’ve purchased several Contigo water bottles because I loved the look and the convenience. Within 6 months of use the straw no longer works. What a waste of a product that could have been.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care , Ignite , February 3, 2023
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Ashland Chill 2.0 Stainless Steel Water Bottle with AUTOSPOUT® Lid, 24 oz. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com