Customer reviews from gocontigo.com
Contigo - Ashland Chill 24oz Stainless Steel Water Bottle - Licorice
Average customer rating
4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
112
4 Stars
18
3 Stars
17
2 Stars
8
1 Star
25
79%of customers recommend this product.
(
114 out of
144)
Customer Reviews for Contigo - Ashland Chill 24oz Stainless Steel Water Bottle - Licorice
Customer Rating
3
Best bottle, but issue related spout cleaning.
on September 18, 2023
Posted by: RCCastro
from Buenos Aires, ARGENTINA
Gender:Male
The bottle is the best, until when we spout clean is needed. I believed that spout can be removed to be cleaned, but regrettably, I couldn't assembly it again. I've tried many times, but it was not possible, damaging the silicone spout. I've bought the bottle during a travel in USA (I live in Argentina), and we cannot but the lid replacement here. I suggest to indicate that spout is NOT removable. The bottle is excellent, but this issue caused that rating is not 5 stars.
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care , Ignite , September 21, 2023
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Ashland Chill 2.0 Stainless Steel Water Bottle . This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
4
Keeps cool
on August 15, 2023
Posted by: aniseb2
I like the color and the sleek look. It kept my water cold. Especially, when my kids played in the park and their games. They liked it as well. Will buy again.
Written by a customer while visiting influenster.com
Customer Rating
4
Great until I gave it a super clean
on August 9, 2023
Posted by: Emily474
from Indiana
Gender:Female
I also wanted to give this one 5 stars but the internal plastic piece was dirty and the only way to get it clean was to pull it off. I’ve tired for 2 days to get it back together and nothing is working. This is my husband’s water bottle and now he’s mad cause I cleaned it.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
4
Great water bottle
on August 7, 2023
Posted by: Kayla82
My kids love how cold their water stays!
The seal is great and the handle is so nice for kids.
This would be a complete 5-star if it weren't for the connector to the straw breaking and I can not seem to fins a replacement for it.
The seal is great and the handle is so nice for kids.
This would be a complete 5-star if it weren't for the connector to the straw breaking and I can not seem to fins a replacement for it.
Written by a customer while visiting gocontigo.com
Customer Rating
3
10 months of use the hinged spout broke
on July 18, 2023
Posted by: Paisleymll
from St Charles, MO
Gender:Female
2 Best features: It fits in the car cup holder and its insulation it great, it kept ice longer than other bottles that touted similar claims. The finger loop is handy, but it is in the way when it isn't folded down. (I wish it had the carbiner loop like the other bottle). The bottle is metal and loud, I put a large can coozie on it to muffle the metal clanking. The airhole flap gets stuck and sometimes the only way to drink is to loosen the lid.
Response from gocontigo.comBy Contigo Consumer Care, Ignite , July 19, 2023
We appreciate your review of our Contigo product. We apologize for the experience you are having with your Ashland Chill 2.0 Stainless Steel Water Bottle . This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
5
Love the look & feel of this water bottle. Keeps drinks COLD!
on July 12, 2023
Posted by: kelsea_xo
I absolutely love this water bottle, it has been my go too for quite some time now. The look of it is sleek, and the grip on it is perfect, won't slip out of your hands, and is a great size that will fit in your cup holder. It keeps your drink cold for HOURS, atleast 6-7 hours with adding ice. I love the push top that makes the straw pop up, which is a silicone material. The only complaint I have is when you do click the straw up, it will sometimes squirt water out that's been left over. Other than that, I love it. Easy to clean and overall will last you a long time.
Written by a customer while visiting influenster.com
Customer Rating
3
Bottle is great but lid already broke.
on June 30, 2023
Posted by: CeeBee
This is (was) a great water bottle until the silicone spout fell off while washing the lid. We've tried to fix it but are not able to do so. The bottle is relatively new and is in great shape so I would really like to replace the lid. I can't find replacement lids for sale.
Response from gocontigo.comBy Contigo Consumer Care Team, Ignite, June 30, 2023
We appreciate your review of our Contigo product. We're sorry to hear that the silicone spout of your Ashland Chill Bottle fell off. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com
Customer Rating
2
Not that happy at all with this one
on June 22, 2023
Posted by: MIAMI MOM
from MIAMI, FL
Gender:Female
It keeps water cold for a long time. Ice does not melt for a bout two days or so. So far, the only bad thing about this water bottle is the suction strength that you have to do in order to drink some water. Unbelievable.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care Team, Ignite, June 28, 2023
We appreciate your review of our Contigo product. We're sorry to hear that the suction strength of your Ashland Chill Bottle is bad. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com