Customer reviews from gocontigo.com
Contigo - Cortland Chill Stainless Steel Water Bottle - Spirulina
Average customer rating
4.2
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
64
4 Stars
8
3 Stars
5
2 Stars
8
1 Star
7
85%of customers recommend this product.
(
62 out of
73)
Customer Reviews for Contigo - Cortland Chill Stainless Steel Water Bottle - Spirulina
Customer Rating
3
It's Great, But.
on July 23, 2024
Posted by: danielle17
from Denver, CO
Gender:Female
I love this water bottle. The new locking mechanism to the button is a nice addition, and overall looks sleek. One day it fell from the coffee table to the ground, and now it never stops leaking water from the lid where the gray part meets the black part (not at the main seal). Super glue is no avail. I'll sadly be looking for another brand of water bottle unless the lid design is updated.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Care, July 23, 2024
Hello,
It sounds as though your Cortland Chill 2.0, Stainless Steel Water Bottle has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
Contigo Consumer Care
It sounds as though your Cortland Chill 2.0, Stainless Steel Water Bottle has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
Contigo Consumer Care
Written by a customer while visiting gocontigo.com
Customer Rating
1
on July 18, 2024
Posted by: TPRT
from NJ
Gender:Male
i bought 3 bottles, after 3 months, the bottle started leaking. For cleaning, i do not use dishwasher.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Care, July 18, 2024
Hello,
It sounds as though your Cortland Chill 2.0, Stainless Steel Water Bottles has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
It sounds as though your Cortland Chill 2.0, Stainless Steel Water Bottles has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
Written by a customer while visiting gocontigo.com
Customer Rating
1
not worth it
on July 17, 2024
Posted by: diveke
from Mexico City
Gender:Female
Terrible quality, I used this bottle for only 3 months and the lid system for drinking is broken and does not work properly anymore, I don't live in the US so I can't make use of the warranty.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Care, July 18, 2024
Hello,
It sounds as though your Cortland Chill 2.0, Stainless Steel Water Bottle has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat so we will be happy to find any resolution of this problem. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
It sounds as though your Cortland Chill 2.0, Stainless Steel Water Bottle has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.gocontigo.com/support/contact-us or through LiveChat so we will be happy to find any resolution of this problem. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
Written by a customer while visiting gocontigo.com
Customer Rating
3
AWESOME cup confusing instructions.
on June 19, 2024
Posted by: Shar1963
from IN
Gender:Female
100% LOVE the cup but find the lid extremely hard to keep clean on the inside. Then I came to your website and got excited to see the lid is dishwasher safe!
Confusion.. the maintenance says the lid is dishwasher safe hand wash the bottle yet there is a picture in the description depicting both the top and the bottom in the dishwasher? Which is it because being able to wash the lid in the dishwasher definitely takes my rating to a 5+ ❗
I would recommend this to a friend!
Response from gocontigo.comBy Contigo Consumer Care, July 15, 2024
Hello. We're thrilled to hear you love our Cortland Chill 2.0 Stainless Steel Water Bottle with AUTOSEAL® Lid! We apologize for any confusion regarding the maintenance instructions. You can safely wash the lid in the dishwasher, while we recommend handwashing the bottle itself to prolong its lifespan. We appreciate your feedback and will ensure our product descriptions are clearer in the future. If you have any further questions or need assistance, please don't hesitate to reach out via our Contigo "Contact Us" https://www.gocontigo.com/support/contact-us. Thank you for choosing our products!
Contigo Consumer Care
Contigo Consumer Care
Written by a customer while visiting gocontigo.com
Customer Rating
2
No replacement parts
on May 22, 2024
Posted by: 0000
from Co
Gender:Female
Love it till the lid broke and can't find a replacement
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Consumer Care, May 24, 2024
Hello,
It sounds as though your Cortland Chill 2.0, 32oz, Stainless Steel Water Bottle with AUTOSEAL® Lid has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
It sounds as though your Cortland Chill 2.0, 32oz, Stainless Steel Water Bottle with AUTOSEAL® Lid has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Bring back my water bottle!
on January 22, 2024
Posted by: Chrisser
from Detroit, MI
Gender:Female
Water stays cold forever, never leaks, easy clean.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
5
Constant liquid flow that does not spill.
on January 15, 2024
Posted by: Watermark
from Halifax, NS (Canada)
Gender:Male
Stanley, overpriced tumbler with straw. Requires strong lungs to get the liquid outn
Owala, tumbler with a failing technology that can cause liquid all over clothing etcetera;
Contigo with autoseal, reliable work horse with constant flow from beginning to end. Liquids stays cold the longest of all three.
Owala, tumbler with a failing technology that can cause liquid all over clothing etcetera;
Contigo with autoseal, reliable work horse with constant flow from beginning to end. Liquids stays cold the longest of all three.
I would recommend this to a friend!
Written by a customer while visiting gocontigo.com
Customer Rating
1
leaks
on January 4, 2024
Posted by: jeremy2
worked great for about 6 months then started leaking from the lower part of the lid...very frustrating
Response from gocontigo.comBy Contigo Consumer Care, Ignite, January 5, 2024
We appreciate your review of our Contigo product. We apologize that your Cortland Chill 2.0, Stainless Steel Water Bottle is leaking. This feedback will be shared with our Brand Quality Team to better understand how we can improve this product. We want to make this right for you and we will be happy to discuss with you our Contigo Limited Lifetime Guarantee. We'd like to kindly request that you contact our Contigo customer service directly in order to help you get to the best resolution.
Written by a customer while visiting gocontigo.com