Customer reviews from folgerscoffee.com
Folgers - French Vanilla Ground Coffee, 9.6 oz. (2550098181)
Average customer rating
4
(409 Reviews)
Rating breakdown 409 reviews
5 Stars
238
4 Stars
70
3 Stars
34
2 Stars
16
1 Star
51
66%of customers recommend this product.
(
112 out of
170)
Customer Reviews for Folgers - French Vanilla Ground Coffee, 9.6 oz. (2550098181)
Customer Rating
5
Love the French vanilla
on January 25, 2020
Posted by: Danielle Cherie’ Wilson
from Chalmette, LA
Gender:Female
I absolutely love the French vanilla! I just wish it came in bigger containers
I would recommend this to a friend!
Response from folgerscoffee.comBy Folgers, Consumer Care, January 30, 2020
Thank you for reaching out, we appreciate your kind words regarding our delicious Folgers French Vanilla Cappuccino mix! We will let our teams know you would like to see this offered in a larger size and hope you continue to enjoy our product for years to come.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What happened??
on January 19, 2020
Posted by: Taylor102
from Elgin, Oklahoma
Gender:Female
I don't know what kind of coffee you guys are using now, but it's not what I grew up smelling nor tasting! It smells like dirt and cigarettes and tastes like dirty socks would smell- I don't know but I will not be buying this ever again.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, January 21, 2020
We appreciate your feedback and can't imagine how frustrating your experience must have been. Please be assured our French Vanilla Coffee is still the same coffee you know and love and has not changed; the packaging was just updated. We apologize for any confusion this label change may have caused, but have reached out via email to gather additional information. Hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Very disappointed
on October 17, 2019
Posted by: Kev21
from Illinois
Gender:Male
I only drink coffee when it gets cold out. Always loved the French vanilla.Just had some this morning and it doesn’t taste like it used to I will be drinking dunkin doughnuts till you switch it back to how it used to be.
Response from folgerscoffee.comBy Folgers, Consumer Care, October 18, 2019
Thank you for reaching out, and we appreciate your loyalty to Folgers French Vanilla! We would like to verify that our French Vanilla is still the same coffee you know and love and has not changed; the packaging and label were just updated. Hope this helps.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
HORRIBLE : (
on October 14, 2019
Posted by: RAEE
from HOUSTON, TEXAS
Gender:Female
I CAN ACTUALLY SAY THIS ONE OF THE WORST COFFEE FLAVORS I HAVE EVER TASTED. I HATE TO SAY THAT BUT IT ACTUALLY CAUSED NAUSEA AFTER CONSUMING THIS PRODUCT.
IT TASTES NOTHING LIKE FRENCH VANILLA. PLEASE FOLGERS GO BACK TO THE DRAWING BOARD WITH THIS ONE.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, October 17, 2019
We appreciate you reaching out, RAEE, and we are sorry about the experience you had with our Folgers French Vanilla Coffee. We have reached out via email to gather additional information regarding your experience. Thanks!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not like the regular French Vanilla
on September 29, 2019
Posted by: Randal
from FORT WORTH
Gender:Male
Bought it a week ago, not happy please bring back the regular French Vanilla please
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, October 1, 2019
Thank you for reaching out, and we appreciate your loyalty to Folgers Coffee over the years! Please be assured our French Vanilla is still the same coffee you know and love and has not changed; the packaging and label were just updated. Hope this helps and enjoy your coffee!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Doesn't taste like French Vanilla.
on September 24, 2019
Posted by: DrinksCoffeeAtWork
from Nova Scotia
Gender:Male
I bought this because there was no hazelnut. Hazelnut is so good i thought this couldn't be bad, because i like french vanilla. When i made it i thought they mislabeled the contents, because it smells and tastes like it should be called Irish Cream. I looked and it was French Vanilla, and i wasn't sure if it was bad.
Anyway, a few months later there was no hazelnut again, and i tried another French Vanilla, and it still tasted and smelled like Irish Cream. I don't think I'll buy this again until they label it with a 'New Taste!'.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 26, 2019
Thank you for reaching out, we appreciate the feedback. Please be assured our French Vanilla Coffee is still the same coffee you know and love and has not changed; the packaging was just updated. We apologize for any confusion!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
No!
on September 13, 2019
Posted by: Needmycinnamonswirl
from No cinnamon swirl, tx.
Gender:Female
I might NOT ALSO like vanilla! Bring back CINNAMON SWIRL!
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Flavor changed!
on September 12, 2019
Posted by: sammie2toes
from Baytown, TX
Gender:Female
I have been drinking the French Vanilla coffee for a few years, now, and have always loved it. I drink my coffee black, because it's less calories, and the French Vanilla coffee really added a nice flavor to my coffee. The flavor was so strong, one cup of coffee would make my whole house smell like French Vanilla. Now, the label has changed and so has the flavor. It's basically like drinking regular coffee now. There's no sweet smell, nor is there a French Vanilla flavor. So disappointed that my favorite coffee is trash now. Please, go back to original recipe.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 17, 2019
Thanks for reaching out! While our labels were recently updated, please be assured our Folgers French Vanilla is still the same coffee you know and love, and has not changed.
Written by a customer while visiting folgerscoffee.com