Customer reviews from folgerscoffee.com
Folgers - French Vanilla Ground Coffee, 9.6 oz. (2550098181)
Average customer rating
4
(409 Reviews)
Rating breakdown 409 reviews
5 Stars
238
4 Stars
70
3 Stars
34
2 Stars
16
1 Star
51
66%of customers recommend this product.
(
112 out of
170)
Customer Reviews for Folgers - French Vanilla Ground Coffee, 9.6 oz. (2550098181)
Customer Rating
1
What happened?
on February 8, 2021
Posted by: Cornish27
from Canada
Gender:Female
We were living this coffee and making it daily. However, the last container we bought has no french vanilla smell or taste. My husband asked why I had switched to regular coffee when I in fact hadn't. Hope they fix this problem soon.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 17, 2021
Thank you for reaching out, we are sorry to hear about your latest experience with our Folgers® French Vanilla Coffee. A lack of French Vanilla taste and aroma is not the quality we would expect and could be the result of improper storage during transportation or while in a warehouse, causing the coffee to lose it delicious taste and smell. We would like to forward this to our teams and have reached out via email to learn more about your experience and hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Folgers French Vanilla Coffee
on February 6, 2021
Posted by: Brendy
from McDonough,GA.
Gender:Female
This coffee is fantastic I wish it came in a big canister.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Love
on January 30, 2021
Posted by: Dan75
from Crosby, Tx
Gender:Female
We love this coffee the only problem I have is it doesn't come in a bigger size so I have to buy multiple cans at a time.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not the same French Vanilla taste
on January 15, 2021
Posted by: Texastwo
from Keller, TX
Gender:Male
Very disappointed in the last 3 cans of french vanilla coffee. Something must have changed at Folgers. The smell and taste is not the same at all. Have been drinking this for years and have never had any issues until recently.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, January 22, 2021
Thank you for reaching out! We are sorry to hear that you had a poor experience with our French Vanilla lacking flavor and aroma, not the experience we wish you to have. So we may better assist you, we have reached out via email to gather additional information. Hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Taste and smell
on January 12, 2021
Posted by: JLTM
from Minnesota
Gender:Female
I have been buying this for years. It is been horrible the last 4 times I have purchased the Vanilla and the Hazelnut. Smells and tastes bad. I bought a generic brand that actually tastes and smells good again. The others will hit the garbage can.. sad day for folgers
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, January 22, 2021
Thank you for reaching out! We are sorry to hear that you had a poor experience with our French Vanilla lacking flavor and aroma, not the experience we wish you to have. So we may better assist you, we have reached out via email to gather additional information. Hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Something is wrong at folgers
on November 18, 2020
Posted by: CoffeeKitty
from Dallas, TX
Gender:Male
Something is wrong at Folgers with their French Vanilla coffee. I bought 3 canisters. 1 smelled and tasted a little like the coffee I have had been drinking for years. The other 2 smelled and tasted like burnt Starbucks. I had to throw it out. In no way did this resemble vanilla aroma nor flavor.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, November 25, 2020
We're disappointed to hear you noticed a burnt flavor in your French Vanilla ground coffee, as that certainly is not the experience or taste we would expect. We thank you for bringing this to our attention and have reached out via email so we may learn more and see how we can help!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great flavo9r
on October 16, 2020
Posted by: Sex granny
from Charleston, WV
Gender:Female
I'm hooked on folgers french vanilla Coffee only wish it would come in a larger canister
until then I'll double my purchase
until then I'll double my purchase
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great flavor!
on September 29, 2020
Posted by: Nannyjo7
from Seminole, OK
Gender:Female
I have drank the French Vanilla and the Hazelnut flavors for over ten years now. When my fiance' came to live with me, that is all I had. He tried it and that is all me drink. I love the French Vanilla, but also love the Hazelnut too and so does he!! Only wish it came in the large canisters!!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com