Customer reviews from folgerscoffee.com
Folgers - French Vanilla Ground Coffee, 9.6 oz. (2550098181)
Average customer rating
4
(409 Reviews)
Rating breakdown 409 reviews
5 Stars
238
4 Stars
70
3 Stars
34
2 Stars
16
1 Star
51
66%of customers recommend this product.
(
112 out of
170)
Customer Reviews for Folgers - French Vanilla Ground Coffee, 9.6 oz. (2550098181)
Customer Rating
1
Not the same..... What has changed??
on August 1, 2021
Posted by: Zoglman
from Ferdinand IN
Gender:Female
This product has been a staple in our home for years, but something has changed & the vanilla taste is gone. I pitched the last can thinking it was just a bad batch, but the next two we have tried have been the same. Just tastes like regular coffee. Please bring back the vanilla! Will have to try another brand.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, August 5, 2021
Thanks for reaching out! Please be assured our Folgers French Vanilla is still the same coffee you know and love and has not changed. We're disappointed to hear about your recent purchases, as lack of vanilla flavor is not up to the quality or flavor standards we set for this product. We would love the opportunity to learn more and have reached out to you via email to see if we can help.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
What are you doing?
on July 24, 2021
Posted by: Tropicwhisper
from Cypress Texas
Gender:Male
I've drank this coffee for years. But recently I've noticed that the flavor isn't the same. It tastes weak. I'll need to research another brand which s*u*c*k*s*.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Great disappointment
on July 3, 2021
Posted by: momdondon
from Sturgis, SD
Gender:Female
I've used this coffee ever since it came out. Lately I'm noticing less and less flavor. In fact, this AM I added vanilla flavoring from my cabinet.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, July 15, 2021
We greatly appreciate you bringing this to our attention as this lack of flavor you've described is certainly not the quality that we expect from any of our products. So we can learn more about your experience and best help, we are reaching out via email. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Not French Vanilla in the can
on June 25, 2021
Posted by: Herby
from Wisconsin
Gender:Female
I love Foldgers French Vanilla. It is basically the only coffee that I drink, but the last couple of months when I buy it, there is not French Vanilla in the can. It is a very strong smelling coffee. I have returned 8 cans because it is not French Vanilla. I am missing my. French Vanilla. Is anyone else having this problem?
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Tastes like coconut and smells really bad
on June 18, 2021
Posted by: Yikes
from Madison, WI
Gender:Female
I like other French Vanilla coffees so I wanted to try this one out. So much regret. It tastes like coconut for some reason, not vanilla. It smells delicious in the container but once mixed with water it smells pretty terrible.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, June 22, 2021
We are sorry to hear that you did not enjoy our French Vanilla Coffee, and we appreciate you sharing your experience with us. Please know that the flavor and aroma you've described do not meet our quality standards, either. So we can learn more and best help, we are reaching out via email. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Is It Okay To Drink Expired Coffee? I Bought A Can
on March 7, 2021
Posted by: LoneWolf
from El Paso, TX
Gender:Male
Is It Okay To Drink Expired Coffee? I Bought An Unopened Can Today......Expired Feb. 2, 2021.
I would recommend this to a friend!
Response from folgerscoffee.comBy Folgers, Consumer Care, March 25, 2021
Thank you for reaching out. We are sorry to hear that you purchased a can of our French Vanilla that was already expired. In response to your inquiry, we don’t recommend consuming it if the date printed on the packaging has passed because we can’t guarantee the product’s quality nor that the nutritional values stated on the label will still be accurate.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Gross
on March 4, 2021
Posted by: RB06
from NJ
Gender:Male
Pains for me to do this since I love Folgers, however, this one I will be throwing out. I wanted to like it since I drink my coffee black and thought the vanilla flavor would be a nice change. It smelled pretty good opening and brewing considering it’s heavily artificially flavored. Maybe my incident is unique but once I poured it and got the coffee a few inches from my nose it repulsed me smell made me nauseous. I honestly don’t know how to describe the smell but it was awful. I brewed it again several days later to see if it was a fluke thing, unfortunately it was not wish I didn’t waste my money.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, March 8, 2021
Thank you for reaching out. We are sorry to hear that our French Vanilla was not the quality we wish it to be and that you did not have a good experience. You should be experiencing a mellow and smooth, with an unmistakable vanilla flavor. We have reached out via email in hopes of further connecting and gathering additional information for our teams so they can take a further look into this occurrence. Hope to connect soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Why are they not made in a Larger Size
on February 23, 2021
Posted by: Goldfish
from San Antonio, TX
Gender:Female
I absolutely LOVE your French Vanilla ground coffee!! I was just wondering why you do not make them in a larger container? I have to buy at least 2 or 3 at a time so I don't run out. AND can you also make them in individual cups for example to use in the Keurig single cup. THAT would be AWESOME if you could do both!! Thank you and keep up the great work. Appreciate Folgers French Vanilla ground coffee, it makes my mornings so much better!!!!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com