Customer Reviews for Folgers - French Vanilla Ground Coffee, 9.6 oz. (2550098181)
Customer Rating
1
Used to be good
on January 18, 2022
Posted by: Tberg
from Dallas
Gender:Male
We have drank this coffee every morning for many years. Something has changed. The coffee is weak now and the vanilla flavor is missing. The last two cans are not the same product we used to get.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, January 18, 2022
We are sorry hear of your recent experience with our coffee, however, we appreciate your feedback. While many things can affect coffee's flavor including improper storage conditions during shipping and handling. We will be reaching out to you via email and hope to connect with you soon to learn more.
The last two containers I bought of the French Vanilla has no smell or taste of vanilla. In fact it smelled burnt! Very disappointed in this product!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, January 11, 2022
Thank you for reaching out, and we appreciate your loyalty to our brand over the years! We are sorry to hear about the experience you had with our Folgers French Vanilla Coffee, as a burnt smell and lack of flavor is not what we expect. We have reached out via email to gather more information about your experience and hope to connect soon!
This coffee had my mouth watering. I am 100% not a coffee drinker, but I tried my wife’s tonight because she is always saying how amazing it is. The vanilla taste is very dominant and makes the house smell good. I will definitely be drinking this at 6am tomorrow morning. Even our teenager loves this blend of coffee.
I have been buying this coffee for years. My favorite! But the last 5 cans have been absolutely horrible. No taste of vanilla, not even a decent coffee taste. No matter how much coffee I use, it is strong and bitter tasting. You must have changed something!!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, November 13, 2021
We appreciate your loyalty to our products, and apologize for this off flavor, as this is definitely not the quality we would expect. We are reaching out to you via email and hope to connect with you soon to learn more.
I bought this yesterday because I love Vanilla coffee and Folger's is a quality brand of coffee. But there was absolutely no Vanilla taste or aroma to the coffee... it simply tasted like regular coffee. Very disappointing and surprisiing, I expected better.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, November 6, 2021
While we are sorry to hear about your experience, we appreciate you feedback. Many things can affect coffee's flavor including improper storage conditions during shipping or handling. We are reaching out to you via email and hope to connect with you soon to learn more.
I have just recently become a coffee drinker in results of giving up soda. I do enjoy this flavor and the Hazelnut both. I drink them black and truly enjoy them.
Seems like you keep changing your Vanilla coffee. Vanilla Biscotti was my favorite, then you stopped making it in bags, then just vanilla coffee in the blue and cream bag and now this one. This one isn't drinkable. I guess I have to find another brand. So disappointed in Folgers brand coffees...
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 23, 2021
We're sorry to hear that you did not enjoy our French Vanilla, but we deeply value the opportunity to receive your honest feedback. To learn more about your experience and best help, we're reaching out to you via email. We look forward to connecting with you soon.