Customer Reviews for Folgers - French Vanilla Ground Coffee, 9.6 oz. (2550098181)
Customer Rating
4
My Favorite!
on March 11, 2023
Posted by: Coffee.mom24.7
from Whitestown Indiana
Gender:Female
I have fallen in love with the Folgers french vanilla and have it everyday! My only issue is that I need it in a bigger can! The 11.5oz can only lasts a couple of days!
At first I thought I bought a bad batch so went to a different store and it still taste the same. PLEASE bring back the old recipe, what ever you did it taste awful. I have to use alot of creamer just to drink it now. Probably end up switching to a different brand if it continues to smell and taste gross!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, March 7, 2023
We are sorry to hear about your recent experience with Folgers French Vanilla Flavored Coffee. As we have not changed the formula of this product and this is not what we would expect, we have reached out to you via email to collect some additional details and learn more.
I was glad to see other reviews stating the flavor had changed. I’ve been using this coffee for years and it no longer has the flavor I love. I have not changed how I make or store it. Folgers-please figure this out! Perhaps there are inconsistencies based upon regions.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 8, 2023
We're sorry to hear about your experience, but we certainly value you bringing this to our attention as this definitely isn't the quality of taste we expect from our coffee either. So we may learn more and best help, we are reaching out to you via email to provide you with the best assistance. We look forward to connecting with you soon!
My coffee has no smell or any flavor of the French vanilla, im disappointed even about the general flavor of the weakness of the coffee flavor is not good
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, January 4, 2023
We're disappointed to hear about the recent experience you had with our Folgers French Vanilla Coffee, as a weak aroma and off flavor are not up to the quality or flavor standards we set for our products. We always enjoy hearing from our consumers, and careful consideration of your feedback plays a vital role in the evaluations of our products. We sent you an email to gather additional information regarding your experience, and hope to connect soon!
I have been drinking this coffee for years and have converted other coffee drinkers to this French Vanilla coffee. I was soo disapointed that it's unavailable in Canada. PLEASE bring it back!!