I LOVE Peets, having been a lifelong fan having grown up in Berkeley and frequenting the first store at Arch and Vine with my folks; even though I don't live in Berkeley any more, I make a point of going back when I go home. FIVE STARS for the coffee!! I DISLIKE your website, however, which I would give just ONE STAR to. Adding a regular package of full strength Major Dickason blend to my decaf order somehow I ended up with a total of THREE bags. I'll use it all, of course, but I found it confusing to order and can't order less frequently than 8 weeks. Please change this!!!!!
I would recommend this to a friend!
Response from peets.comBy Iris, Customer Experience, July 17, 2024
We're sorry to hear that you are not happy with our website. Please email customer service directly at customerservice@peets.com and we would be happy to help.
I had to try several grind settings to get flavor from these beans. Turned out okay but never got a “wow” result. A little disappointed in this last batch. When I mix in my own “Big Bang” beans that finally does the trick. Try it!
I would recommend this to a friend!
Response from peets.comBy Iris, Customer Experience, July 18, 2024
Thank you for your feedback and suggestions for our Major Dickason's Blend! We've shared your comments with our coffee department. If you need further assistance, please reach out to Customer Experience by emailing customerservice@peets.com or chatting us.
The coffee is always fresh when delivered; not sitting on a shelf for a long time and it tastes wonderful. It makes getting up in the morning a lot easier.
My wife and I only drink Peet's coffee! It's the absolute best and it's always freshly roasted within a week of our getting it delivered to our door! Our most highest recommendation!
I loved this coffee when I lived in America and now back in the uk it’s great to taste fantastic coffee again thanks Peet’s coffee I highly recommend to anyone