Customer Reviews for Peet's Coffee - Major Dickason's Blend Ground Coffee, Dark Roast, 18/Box (PCEMAJP25)
Customer Rating
3
Disappointing, frustrating fresh vs big box beans
on October 7, 2024
Posted by: vjay
I did a side-by-side comparison w/ these beans (Major D blend). I had my freshly roasted beans sent from Peet’s to my doorstep and my sister’s store-bought beans in a 2 lb bag. I love Peet’s subscriptions. Sadly, I couldn’t convince her to switch to ordering fresh beans. The Major D beans that I ordered made coffee that was either kind of bitter or sour, depending on how we ground them. We tried several times over several days using a very good grinder & a good drip machine. We tried lots of settings.The Major D beans from the store seemed less fussy, easier to work with … and they tasted fine. The coffee we made using fresh beans wasn’t good until it cooled down. Then it was smooth, very nuanced, flavorful. Sorry Peet’s. I’m still trying to find a grind level / water amount that works.
No, I would not recommend this to a friend.
Response from peets.comBy Iris, Customer Experience, October 17, 2024
Thank you for your feedback on our Major Dickason's Blend, we're sorry to hear that you were not satisfied with it in comparison to the bag you had from the grocery store. Your comments have been shared with our coffee department who value all feedback from our loyal Peetniks. If you need assistance, please reach out to Customer Experience by emailing customerservice@peets.com or chatting us.
Thought I'd try something new, but for a dark roast, this 1 was disappointing. I will not purchase again.
No, I would not recommend this to a friend.
Response from peets.comBy Iris, Customer Experience, October 17, 2024
We’re sorry to hear that you weren’t satisfied with our Major Dickason's Blend. Your feedback has been shared with our coffee team. If you need assistance, please reach out to Customer Experience by emailing customerservice@peets.com or chatting us. Thank you for your feedback.