Customer reviews from dunkinathome.com
Dunkin' - Midnight Ground Coffee, Dark Roast, 11 oz. (8133400076)
Average customer rating
4.2
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
166
4 Stars
38
3 Stars
13
2 Stars
10
1 Star
24
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Dunkin' - Midnight Ground Coffee, Dark Roast, 11 oz. (8133400076)
Customer Rating
1
Bring back dark roast!
on January 27, 2022
Posted by: NotFan
from Boston
Gender:Female
I can see why Starbucks fans like this, it’s bitter and too strong. Market a new coffee fine! but don’t replace an extremely popular option. Not sure what to buy now hate Midnight!
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin at Home, Consumer Care, January 29, 2022
While we are sorry to hear about your experience, we appreciate your feedback. We are reaching out to you via email and hope to connect with you soon to learn more
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Not even close to Dunkin Dark
on January 17, 2022
Posted by: Bring Back Dunkin Dark
from Albany NY
Gender:Female
Frequency of use:Monthly
Dunkin Midnight is a poor replacement to Dunkin Dark. The coffee is weaker and the rich taste is non existent. Sorry I bought 2 pounds now.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin at Home, Consumer Care, January 25, 2022
While we are sorry to hear about your experience, we appreciate your feedback. We are reaching out to you via email and hope to connect with you soon to learn more.
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Bitter! Doesn't taste like our fav Dunkin Dark
on December 28, 2021
Posted by: DisappointedDave17
from Kansas City
Gender:Male
Dunkin Dark has been our favorite and go-to coffee for years. Tried Midnight and it's not even close to tasting as good as our Dunkin Dark. We are almost out and will have to try another brand. Not a happy camper!
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin' At Home, Consumer Care, December 29, 2021
We appreciate you reaching out to us and are sorry to learn about your experience with our Midnight Coffee, as this is not what we would expect. The new Midnight formula is an even darker and more robust roast than Dunkin’ Dark, and should provide a richer and more authentic dark roast taste. As this was not the case with the bag you purchased, we would like to learn more and share this with our team. We have reached out to you via email and hope to connect soon.
Written by a customer while visiting dunkinathome.com
Customer Rating
4
Really good!
on December 23, 2021
Posted by: Kb123
from Nevada
Gender:Female
After being an avid drinker of Starbucks Italian Roast for many, many years, I've had to look for alternatives due to supply issues. I have finally found a new favorite here! This coffee is very good, nice and dark, full bodied, and has a great flavor.
I would recommend this to a friend!
Written by a customer while visiting dunkinathome.com
Customer Rating
2
Bitter aftertaste
on December 19, 2021
Posted by: Lefty
from Taunton, Mass
Gender:Female
I do not like this midnight blend. It leaves a bitter aftertaste. I am hoping that you will offer the Dunkin Dark again. We loved that!
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin At Home, Consumer Care, December 21, 2021
We're sorry to hear your coffee had a bitter aftertaste, as this does not meet our quality standards. We will let our team know you'd like to see Dunkin' Dark offered again someday. Thank you for taking the time to provide us with your feedback. To help understand more about your experience, we will be reaching out via email and hope to connect with you soon.
Written by a customer while visiting dunkinathome.com
Customer Rating
1
NOT A SUBSTITUTE FOR DUNKIN DARK
on December 7, 2021
Posted by: Grantsteven
from NC
Gender:Male
If this is the road you're going down Dunkin then im changing brands. Ive drank Dunkin Dark for 10 years at least and prefer it over in-store coffees like Starbucks but now I see your replacing it with this. I see it is a finer darker ground but it doesn't have the kick or taste of the Original Dunkin Dark. Change it back to the Original Dunkin Dark or you will business
Response from dunkinathome.comBy Dunkin', Consumer Care, December 8, 2021
We appreciate you reaching out. We are disappointed to hear that you did not care for our Dunkin' Midnight. Your experience is not up to the high-quality standard we have set for this product. We appreciate the time you have taken to bring your experience to our attention. We would like the opportunity to learn more and have reached out via email. We hope to connect soon!
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Dark roast replacement thumbs down
on December 4, 2021
Posted by: Tom2021
from Sullivan County PA
Frequency of use:Monthly
Bought three boxes and now I’m stuck with this horrible replacement. Will never purchase again.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin', Consumer Care, December 8, 2021
Thank you for reaching out, and we appreciate your loyalty to our Dunkin Coffee over the years! We are sorry to hear about the experience you had with our K-Cup Dunkin' Midnight. We can assure you that the product has not changed, and a horrible taste is not the quality we would expect. we have reached out via email to gather more information about your experience. We hope to connect soon!
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Watered down version of Dunkin’s Dark Roadt
on December 4, 2021
Posted by: Estelle
from New York
Gender:Female
Have been drinking DD Dark Roast for many, many years. The new DD Midnight dark roast tastes like a watered down, cheaper coffee. Will NOT be purchasing it ever again.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin at Home, Consumer Care, December 4, 2021
We appreciate your loyalty to our products, and apologize for the off flavor, as this is definitely not the quality we would expect. We are reaching out to you via email and hope to connect with you soon to learn more.
Written by a customer while visiting dunkinathome.com