I've been buying Dunkin coffee for a long time. And despite a bump in the road about packaging which I called to inform you about a week ago, I plan on continuing my purchases. The decaf is my absolute favorite and the only decaf I buy! The problem with the packaging started about 6-8 months ago when upon opening the 12 oz packages at the "glue" strip, it consistently rips! Thank goodness I saved your 24 oz zip lock bag which I keep reusing. What I noticed is that the bags themselves are skimpier than those from say a year ago. I compared some packages I saved. So eithe the "glue" strip is too thick(as it appears to be) and/or the packages are too thin!! Having worked in quality control at one time, this is a problem for your quality control Dept. Please address this problem and I'll give you 5 stars!
I've been buying Dunkin coffee for a long time. And despite a bump in the road about packaging which I called to inform you about a week ago, I plan on continuing my purchases. The decaf is my absolute favorite and the only decaf I buy! The problem with the packaging started about 6-8 months ago when upon opening the 12 oz packages at the "glue" strip, it consistently rips! Thank goodness I saved your 24 oz zip lock bag which I keep reusing. What I noticed is that the bags themselves are skimpier than those from say a year ago. I compared some packages I saved. So eithe the "glue" strip is too thick(as it appears to be) and/or the packages are too thin!! Having worked in quality control at one time, this is a problem for your quality control Dept. Please address this problem and I'll give you 5 stars!