I am familiar with the store so finding what I wanted was not a problem. One problem is the packaging. For my home office I do not need 15 20 or 50 pads in a package. The loose pads looked a bit shop-worn. I settled for five pads. Of course the price! I know paper is very expensive but I still think paper and paper products are still over-priced. Customer Service: As usual was excellent very helpful and very friendly and attentive.