[This review was collected as part of a promotion.] It's been nearly 2 months since I started to use this bed. And I'm totally satisfied with this one. Though it is a little bit expensive, you can tell this is a valuable gift for you and your significant other. I can dare say you can rest in peace on this bed.
We bought tempur adapt med with the power base. WORST purchase ever. Waste of $4000. Don't buy from tempur authorized retailers. Paid cash april 2023, Took 3 weeks and threatening to have the debit reversed for delivery, white glove delivery is 2 teens with your mattress out of the box strapped to a short bed pickup with the base folded in the dirty bed. The mattress is so hard even after 6 weeks we had to add a topper to make it bearable. When the base is used the mattress does not bend and floats above the base unless you sit on it and then the foot of the bed just bends straight up from the hip leaves 18 inches of space between the bottom of the mattress and the base. There is NO support from tempur if you buy from a retailer and tempur doesn't care if they have bad retailers. When called Tempur didn't even care when the retailer delivered FAKE tempur pillows and sheets (different brand on the tags and packaging sold as tempur) I wonder about the mattress being fake too as it's not like the one we tried. And beware tempur does not require the 90 night trial be honored by their retailers or the free returns/exchanges. So if you want to try one of these don't use an "authorized" retailer because tempur doesn't back the purchase. The only time i wish i would have bought online.
Worst Customer Service and WORST Mattress in history
on June 10, 2023
Posted by: Paula
from Seattle
DO NOT BUY THIS - IT IS TERRIBLE. And trying to return it is equally as terrible. It is SOFT - you sink to the bottom of it - and do not pay extra for the 'cooling' it is a racket to get a few more bucks out of you.