Customer reviews from tempurpedic.com
Tempur-Pedic - Adapt 2.0 Medium Twin XL Mattress - White & Black
Average customer rating
4.4
(1,691 Reviews)
Rating breakdown 1,691 reviews
5 Stars
1,175
4 Stars
217
3 Stars
129
2 Stars
81
1 Star
89
84%of customers recommend this product.
(
1,426 out of
1,691)
Customer Reviews for Tempur-Pedic - Adapt 2.0 Medium Twin XL Mattress - White & Black
Customer Rating
4
Quality and comfortable enough
on March 25, 2019
Posted by: Northda1
from Grand Haven, MI
Quality bed and comfortable enough. I don't think it's definitfly worth the price tag. Thought I would be sleeping on a cloud for the price. Still hurts my back and wake up achy and so does hubby. The white glove delivery service was very disappointing and Tempur-Pedic in the sense that they didn't remove my old mattress even though it's describing they do so with the free white glove delivery service. Went back and forth with both the company who delivered my bed and temper pedic. Tempur-Pedic ended up telling me they would come get my old bed after they delivered my bed. Which made no sense. That was about three weeks ago. Well guess what still here. Situation was never resolved. For paying this much for a bed you should stand behind your word in customer service. Not worth calling back to return my bed-no one even knew if we did return it and ended up exchanging how much the charge would be.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Perfect bed
on March 25, 2019
Posted by: gingerpacasleepcombo
from CO
Ive had multiple Tempur-Pedic beds, they are perfectly soft and just melt to your body. I was pleasantly surprised to find out that a bed I had for over a decade still was warrantied by Tempur-Pedic, was the old 20 year prorated warranty. The warranty process was seamless with honestly the best customer service I have seen from any business, ever... Sherrie Dickerson assisted me in upgrading my warranty to a king sized adapt medium, which is just flawless!!! She is a wonderful person!! Sooooo sweet and helpful! Thank you Sherrie! And thank you Tempur-Pedic for being just an awesome company! I will definitely be brand loyal in the future! Keep up the good work!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Swear by Tempur!
on March 25, 2019
Posted by: Wild Woman
from Central Florida
I had an original queen mattress for fourteen years, always loved it...now I have a new queen and will love it for a long time!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Best quality, Most Comfortable Cooling Mattress ever
on March 24, 2019
Posted by: Satisfied Customers
from Las Vegas, NV.
We purchased the split King Adapt Medium & LOVE IT!!!!!!! Also purchased the adjustable frames, great for watching late night TV Should've purchased this 5 yrs ago Only slight problem adjusting to the cooling mattress, but after a few short nights, wouldn't trade it for anything. Am sure we'll appreciate it even more when summer comes, Las Vegas Summers are hot. Love the pillows as well & the underneath light, great for those middle of the night trips to the bathroom. The massaging feature is fantastic . ShihTzu Approved !
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Vince at Green Hills Location
on March 24, 2019
Posted by: Lauren
from Nashville
Just purchased our first Tempur-Pedic bed. Upon entering, every sales associate greeted us. Vince took us to four different mattresses, explaining all with expertise. I did not feel pressured, rather I felt like a guest whose needs were trying to be met with professionalism and accuracy. From there Vince showed us several pillow styles until we found the one that best matched our mattress selection. Finally, Vince turned into Al Buddy as he patiently helped me find a pair of slippers that were both cute and comfortable. Finally, the manager Paul helped with finalizing the transaction, both ensuring that everything was correct and that we were highly satisfied before leaving. I'm very excited to try our new bed but based on the store experience I feel confident we will sleep very well! As for customer service, Vince knocked it out of the park! Thank you for everything gentlemen.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Needs some Breaking In
on March 23, 2019
Posted by: Bliss
from Tampa, FL
I enjoy the bed and get a good night rest for the most part. Mattress is still a little firm being that it's new but I can't wait for it to feel like the one I tried in store.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Queen Hybrid
on March 22, 2019
Posted by: Good nights sleep
from Shelby Twp., Michigan
I've only had the mattress for a few weeks so it is kind of hard to write a review. I do so far find I like it and sleep well on it. It also works with my adjustable frame.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
More downs than ups.
on March 21, 2019
Posted by: ICEMAN
from Chicago, IL
[This review was collected as part of a promotion.] I had trouble getting what I ordered and now the sides of the mattresses are protruding.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com