We had our Cloud Supreme warrantied - the best warranty experience I have ever had. However, the bed we got as a replacement is not as soft or comfortable as the last one. I regret choosing this one which they would give us for free instead of paying the extra for a better mattress. I called back after a week of trying it, but warrantied needs can not be returned. They did tell me that, and this one seemed fine in the store, but it's hard on my back and hips night after night. It's not horrible, but if recommend one of the higher lines if you have any back problems.
This bed has made a world of difference in my quality of sleep. I no longer toss and turn all night and no more painful pressure points. I chose the medium hybrid and it's the perfect blend of softness and support. I will never go without a Tempurpedic again.... It's worth every penny!!
I wish I had paid more attention to below 4-star reviews. I have had it over 30 days now and it not only has the suggested cover on but also 2 other mattress pads which I didn't skimp on. It does conform to your body when sleeping but rolling over is like crawling out of a hole every time you roll over. Wish I had known there was no way to return this mattress unless purchased thru Tempur-Pedic.
I've had my mattress and adjustable base for one year. I have always struggled with the night... Falling asleep, waking at the smallest sounds. I am high strung and I've tried many prescriptions, etc. My routine is turn on the sound machine, ear plugs and in bed by 9pm; up at 4am. I can say I am no longer grouchy when I wake. I'm 38 now and I feel the most rested I've ever felt. I use the Tempur Cloud breeze dual cooling pillow (I have a blown disc in my neck) and I put a regular hard pillow between my knees when I'm side sleeping. This bed is worth every penny and I'm so happy I sleep well these days. My remote the base stopped working. I called- was sent a replacement right away. I don't think anyone would be disappointed going with tempur