Do not buy from these criminals. They won't honor warranty. Called spoke with an escalation rep won't completely refused to let me talk to her supervisor. The quality of the product is good for a couple years AT BEST. The customer service is by far the worst I've ever encountered in any company. My wife and I wake up every day with neck and back pain because the rigidity is equivalent to a hammock. A 5,000 hammock. At the end of the day Temper Pedic WILL NOT honor 10 year warranty.
It took me awhile to make the leap to Tempur-pedic but when I did - oh my! Have have chronic pain and this mattress has made sleeping a better experience. Excellent construction and oh so tender on my joints. I would highly recommend this to anyone who deals with chronic pain and suffering - you won't be sorry!!
Excellent comfort with the added benefit of firm Ness
on July 13, 2024
Posted by: Love my new mattress
from Laurel, Delaware
I bought my first Tempur-pedic mattress about 10 years ago For pain, relief from inflammation and injuries from a car accident. It was time for a new one and this time I needed something with more firmness. Found it on the first try. Excellent product. So comfortable yet provides the firmness I need for pain relief.
I first got the 23 version & it was a little too soft. I exchanged it when the 24 came out, during the 90 day trial. It has more support & is perfect for me. Very comfortable!
My husband and I love this mattress. It is the best mattress we have purchased. He doesn't have anymore back pain. It supports our body. I love the memory of the mattress. I would give it a 5 star.
[This review was collected as part of a promotion.] if you're reading this you might know the drill. side sleepers need something soft enough to avoid numb arms, but our backs feel better with firm. there is a definitely break-in period and the off-gassing is pretty bad for a few days but the tempur material definitely achieves the lofty goal of giving me pain relief without being too firm for arms and shoulders. I think this has zoned support which explains it too.
Expensive Elephant marshmallow in the room-5K down the drain
on July 8, 2024
Posted by: Ofir
from Los Angeles
invested in the TEMPUR-LuxeAdapt mattress, and my feelings have been a rollercoaster ending up giving up the mattress for free as the mattress was so uncomfortable. No buyers were willing to buy it for a fraction of the cost. 5K down the drain. When I first unboxed the LuxeAdapt, I was impressed by its luxurious feel. The memory foam seemed promising, and I eagerly anticipated nights of blissful sleep. Unfortunately, after a few weeks of use, things took a turn. The mattress isn't evenly firm. Some areas feel like sinking into a marshmallow, while others are oddly firm. It's like Goldilocks' nightmare-neither too soft nor too firm, but just... inconsistent. As for comfort, well, let's just say it's not the cloud-like experience I envisioned. My back occasionally protests, and I find myself tossing and turning more than I'd like. Here's where it gets frustrating. I reached out to my local dealer for assistance, and it felt like shouting into the void. Their support might as well be a mythical creature-I've yet to encounter it. If you're considering this mattress, don't rely on local dealer support. It's like expecting a unicorn to deliver your warranty paperwork. I end up buying a much cheaper mattress from other manufacturer and finally I am able to sleep again