Customer reviews from tempurpedic.com
Tempur-Pedic - LuxeAdapt 2.0 Firm Queen Mattress - Blue & Gray
Average customer rating
4.4
(841 Reviews)
Rating breakdown 841 reviews
5 Stars
623
4 Stars
88
3 Stars
38
2 Stars
41
1 Star
51
85%of customers recommend this product.
(
716 out of
841)
Customer Reviews for Tempur-Pedic - LuxeAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
1
Worst mattress in my 74 years.
on September 29, 2023
Posted by: Sunk
from Angels Camp, CA
This mattress was fine the first few months then it started getting softer and softer. After less than two years it is unusable. Getting off the mattress required rocking back and forth with my legs in the air until enough momentum was generated to get my legs over the side. Rolling from one side to the other while on the bed was a joke. I would have to make a slight roll to my stomach then push up and off the mattress with my arms to flip over. It was like sleeping in a trench. As soon as I switched back to my old mattress my si joint pain was gone. Absolutely horrible! The warranty process is a joke. All they want is pictures. Pictures won't show how soft the mattress is, you have to lay on it and feel it. There are many reviews that say the same thing. I should have checked more closely before purchasing the mattress. 4k for junk.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Horrible quality.
on September 26, 2023
Posted by: Lana
from Florida
I bought the mattress a year ago and it's already dented on one side . And it was one of the expensive ones. Will never purchase this brand again. The worse customer service too.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Super Comfy Mattress!
on September 26, 2023
Posted by: Cool Comfy Sleeper
from Shallotte, NC
We have enjoyed our new mattress. It took about a month and a half to adjust to it, and I'm glad we did. We sleep so comfortably the covers are barely moved when we get up. I stay cool through the night which was a key factor for me. I highly recommend upgrading pillows when getting a new mattress, as that makes a huge difference too! Great, great mattress!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Waster of money !
on September 19, 2023
Posted by: Wasted money
from Bellefontaine, Oh
I wish I would have just bought a regular mattress. Just because of the name Tempur Pedic we thought it would be the best. We bought the soft, but we must sleep in the middle because it feels like we are falling out of the bed. At a price of over $4200 we feel like we wasted a lot of money. The retail store we bought it at will not exchange it because we did not buy "THEIR" mattress cover. Even though we have a mattress encasement.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Warranty replacement
on September 17, 2023
Posted by: Joe d
from Albany,NY
After 6 wonderful years with rhapsody luxe , we developed a bit of a divot on my side. Easy warrant process, however the bed we loved was no longer available. We were guided to this and recommended firm being the closet match. Six months later my wife and I both are having terrible hip and should pain as this bed is rock hard, and way too hot. I reached out to customer service hopefully to no avail. Stay away from this mattress.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Soft but hard to get in and out
on September 17, 2023
Posted by: Soft sleeper
from Reedsport,Oregon
We were sleeping on 18 year temperpeudic Cal King mattresses. We had aged and with my fibromyalgia I hurt all over.We bought the softest mattress and it has helped my sleeping. My only complaint is that the new mattress is higher than the previous one and I have a difficult time getting in and out of bed.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Assume the mattress will soften over time??!!
on September 14, 2023
Posted by: RVT
from Fort Mill, SC
We were advised our new mattress would be more firm initially than the mattress we based our purchase upon in the retail store. It's is still decidedly more firm than expected. Hope for softer comfort over the next 30 days.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Great but price is high
on September 13, 2023
Posted by: CurtisG
from Conroe, Tx
We love the bed it is very comfortable and we sleep good. After we bought it we did find the same bed cheaper at other places. The only problem we have is that the mattresses do move apart from each other. They need something to keep them from separating. It's not fun to wake up in between the mattresses
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com