Customer reviews from tempurpedic.com
Tempur-Pedic - LuxeAdapt 2.0 Firm Queen Mattress - Blue & Gray
Average customer rating
4.4
(841 Reviews)
Rating breakdown 841 reviews
5 Stars
623
4 Stars
88
3 Stars
38
2 Stars
41
1 Star
51
85%of customers recommend this product.
(
716 out of
841)
Customer Reviews for Tempur-Pedic - LuxeAdapt 2.0 Firm Queen Mattress - Blue & Gray
Customer Rating
5
Love my mattress
on December 3, 2023
Posted by: Loving the luxe
from Chicago, il
I am a memory foam mattress fan! I had a different mattress in the past and attempted to try a hybrid with no success. This mattress is so incredibly comfortable and makes sleeping easier!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Worst Mattress and Company
on November 29, 2023
Posted by: In Pain
from Newport Beach Ca.
Bought the top of the line Adapt mattress and it has literally destroyed my back. I am now sleeping on my downstairs sofa (and getting a pain free night's sleep) since the horrible customer service has refused to fix the problem. Don't waste your money!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Don't buy the any Tempur-pedic mattress, poor quality
on November 28, 2023
Posted by: Christina
from Murfreesboro, TN
Really do not recommend this product at all. Everyone wants to say there is a break in period but nobody is listening to the actual issue. My house is set at 65 due to having asthma and require it to be colder and the mattress is still SOFT. The mattress sinks thru the supportive layers down to the Hard Density foam causing it to feel as your sleeping on concrete. Now the Tempur-pedic website advertises this 13 inch mattress with layers of conforming comfort with a 9cm comfort layer that Comfort Layer - 9cm that conforms to your body to soothe and relax. Then there is a 3cm support layer which includes the pressure relief of APR Material, plus 30% more ultra-conforming comfort. Now convert the 13 inches to cm and you get 33.02 and that means there is only 12cm (4.72 inches) of foam before you are laying on the High Density Foam. Not enough supportive foam to sleep on and not wake up in pain the next morning. I have done this for over a week now in which the store nor Tempur-pedic wants to replace the mattress for a defect. I have laid on my side and my back however my back, neck, and shoulder, consistently hurt. For the price and the competitive brands out there my expectations were a lot higher from this mattress. Now I'm out the money for this mattress and still had to spend more money for another mattress. Extremely disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Night Stalker
on November 23, 2023
Posted by: Rico
from Durham NC
I have never slept better until the purchase of this mattress with the feel and controls to dial in a peaceful nights sleep.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Best sleep ever
on November 14, 2023
Posted by: Skeeter
from Prescott AZ
OMG, anything this comfortable should be illegal. I never been one to look forward to climbing into bed... until I got this bed. Sleeping on this mattress is such a wonderful experience
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
NIGHTY NIGHT
on November 5, 2023
Posted by: Dreamer
from Boston, MA
Haven't had for very long. Too early to tell. Definitely superior quality
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Will cause back damage
on October 30, 2023
Posted by: Very unhappy
from newport beach ca
Bought a Luxe-adapt king mattress in June at an authorized Tempurpedic dealer. I informed the salesperson of my health issues and he suggested that the Luxe-adapt soft would be my best choice. After two months of use, my back became so bad I could barely crawl out of bed. I called Tempurpedic and spoke with a "Sleep Expert" and was told that I never should have bought the soft mattress and I need to return it for a "firm". It's now been a month with the firm mattress and my back has gotten worse. I moved into my guest bedroom with a standard mattress and have no issues with pain. I called the head of customer support and was told that they wouldn't do a thing for me. I was told to have my lawyer contact their legal Department and then he hung up on me. This is a very bad product from an even worse Company.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3
much harder than in store
on October 25, 2023
Posted by: Raymond Fernandez
from Humble, TX
We wake up stiff in the same place and position we fell asleep in. The bed is not as comfortable as it feels in the store. We are not sure we will be keeping it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com