Customer reviews from tempurpedic.com
Tempur-Pedic - Twin XL Ergo 3.0 Adjustable Base - Black
Average customer rating
4.4
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
147
4 Stars
25
3 Stars
11
2 Stars
3
1 Star
17
86%of customers recommend this product.
(
175 out of
203)
Customer Reviews for Tempur-Pedic - Twin XL Ergo 3.0 Adjustable Base - Black
Posted by: Sleep Champ
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is amazing. Looks great and is easy to use. The remote functions are very intuitive and easy to use. I love it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Anastasia
from Hollywood, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I suffered for 12 years for the TERRIBLE frame & remotes that came with my original TemperPedic mattress. SIZE: Cal King The frame stopped function in the first few years. I was misled to believe it had a 20 year warranty. Oops! Not for electronics!!! It was so crooked - one side stuck 1/2 way up - Permanently - that it caused the mattress to drop. TemperPedic did come and in good faith replaced the mattress as they agreed. But the frame company was NOT THIS ONE which is part of TemperPedic now. When I researched getting a new frame finally as a result of my breast cancer diagnosis with multiple surgeries I first called the "original" frame company. I realized I was being hustled within the first six minutes. So I called TemperPedic and immediately I knew it was the right decision. Everything was smooth, straightforward, and professional. Various prices offered for different options. I selected the middle option. Delivery and installation & removal of original frame was all included. It was on time, two great guys. And efficient. Even up a flight of stairs. It's a very functional and secure frame. And it has an excellent warranty. One remote which actually works and has terrific "choices" and extras. I'm very happy. Thank you. Anastasia Hollywood, CA
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Cool Sleeper!
from Atlanta GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] To our surprise, the bed and frame arrived within 4 days of ordering. We love it! Me and my wife had an issue with our old bed getting warm, not anymore! Cool all night and it makes it very hard to get out of bed each morning. Thank you for the great experience.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Nugget
from New York City
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like it, but when I get onto the bed I continue to hear a metal clanking sound. I thought maybe it needed to break itself in. Seems to be getting worse. Also, I have concerns about how it might impact the integrity of the mattress (I have the Luxe medium firm, which is not firm at all, compared to the previous firm l had). Seems like over time the mattress will wear out more quickly. The led lights beneath the bed are quite nice as they serve as a night light. But there are only two, and they are in the back of the bed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Worst customer service - They lie to your face
on August 30, 2023
Posted by: lied to customer
from Leawood, KS
I recommend never buying anything from Tempur-Pedic. They will lie to your face. This base will break, and to get another one will cost you an arm and a leg. Worst customer service experience I have ever experienced. Tempur-Pedic doesn't deserve their JD Power Award. I absolutely regret buying anything from them. I would give them zero stars if I could.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: dmar9003
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Base allows me to adjust the head, middle, and feet area of the bed. This makes it easy to find a comfortable position to sleep or read. I like the vibration feature, but I wish it were a little stronger with more speed options. The lights under the bed are helpful when I get up. I would recommend this base.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Luke
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the power base to use with an old memory foam mattress and replace the box spring with which the mattress came. Miracle! My sleeping experience and mattress performance improved greatly. It almost felt like having a new mattress. It became firmer, more stable and movements of my partner are less bothersome. I am so happy about this powerbase that I decided to buy a tempurpedic mattress as well, in order to get the full experience of a tempurpedic sleeping system. To be clear, the powerbase was enough to improve my sleep, but since the mattress is 15 years old, I thought it was worth to buy a new one and definitely it will be a tempurpedic
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Day Napper
from Kalamazoo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like all the adjustment features, along with the led lighting. Convenience of raising to watch TV.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com