Customer reviews from tempurpedic.com
Tempur-Pedic - Queen Ergo 3.0 Base Foundation - Black
Average customer rating
4.4
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
147
4 Stars
25
3 Stars
11
2 Stars
3
1 Star
17
86%of customers recommend this product.
(
175 out of
203)
Customer Reviews for Tempur-Pedic - Queen Ergo 3.0 Base Foundation - Black
Customer Rating
2
Mediocre
on June 29, 2023
Posted by: High expectations for high prices
from NMB
It's cool to have an adjustable frame but if it was returnable I'd be returning this too. It's not worth the price!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Nod of approval
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got this base because I didnt like the idea of a smart base and we love it. The zero g setting is the best way to sleep by far. The legs are adjustable which is great if you want to store items under the bed. The only down fall is the message button, the first setting is so light you can't feel it or it feels like it cuts in and out but the second setting works perfectly.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Finally Asleep
from Miami FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have suffered from respiratory and acid reflux issues all my life which impacted my sleep quality. Since using the Tempur-ergo Power Base I am able to sleep more soundly for a more profound sleep. I wake up restful and ready for the day. It truly has improved the quality of my life by improving my sleep. Whether you have any sleep issues or not, it provides for a truly comfortable sleep and would recommend to all.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Stopped working after 4 nights
on June 13, 2023
Posted by: Mike
from Gainesville, FL
Bought TEMPUR-Ergo Power Base from local Mattress Firm on Sunday, 6/4/23. It was delivered & set up on Thursday, 6/8/23. Stopped working on Monday, 6/12/23. Power box clicks when remote buttons are pushed, but nothing happens. Called customer service Tuesday, 6/13/23. Agent just had a couple of suggestions for me and none worked. She said a technician wouldn't be available until Tuesday, 6/20/23. We may just return it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Tempur-Pedic does not always mean quality...
on June 12, 2023
Posted by: M
from Chicago
I regret this purchase so much. Definitely was a poor decision on my part to trust that Tempur-Pedic always means quality. Won't make that same mistake again. I've had to call Tempur-Pedic numerous times because the base does not function properly. The problems I've had seem pretty common; the technician that came to fix it was very familiar with this specific problem. I read and followed all the care instructions for the base. The computer fizzled out within a month and the base would not turn on at all. Had to wait a week for a technician to come out and fix it. He discovered that both motors needed to be replaced along with the computer. The first time they sent him out, Tempur-Pedic didn't order the correct parts so he had to come back another week. The second time he came he got it fixed. However, within a few days the same problems arose. When using the massage function the motors eventually start to make a squeaking sound and stop working. So I am going to have to take time on my lunch today to call customer service and start the whole process again. Not a good first experience with Tempur-Pedic.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Peaceful stomach sleeper
from Bennettsville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is our 2nd Tempur-Pedic bed! I love the adjustable bases and would not go back to the other beds! My husband and I always look forward to coming home to OUR bed vs guest beds at our family, friends or hotels.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happiest sleeper
from Nashville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love being able to adjust, light my way and the massage feature rocks me to sleep each night! This has been a life changer!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Chris
from New Jersey
Verified Purchase:Yes
Really like this base. Well designed, powerful lifting and massage. The lights are neat, and we actually ended up using both USB ports. Of course a little pricey, but it does seem well built.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com