Customer reviews from belkin.com
Belkin - BoostCharge Power Bank 10K with USB-A to USB-C Cable - Silver
Average customer rating
4
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
73
4 Stars
17
3 Stars
6
2 Stars
7
1 Star
19
75%of customers recommend this product.
(
55 out of
73)
Customer Reviews for Belkin - BoostCharge Power Bank 10K with USB-A to USB-C Cable - Silver
Customer Rating
1
Do not buy - avoid at all costs
on January 9, 2025
Posted by: Ais000
Worst power bank I've ever used. This power bank does not change. I charge it all day and overnight and it's still on one bar. Unless I have a dud - avoid
Response from belkin.comBy Marie, Belkin Support, January 9, 2025
Hi, Ais000,
We’re sorry to hear about your experience with the power bank. It sounds like there may be an issue with the unit you received, as this is not the performance we aim to deliver. Please contact our customer support team, as we'd like to assist you in troubleshooting or arranging a replacement if necessary.
Your satisfaction is important to us, and we appreciate your feedback as it helps us improve.
Belkin Phone Support: https://www.belkin.com/support-article/?articleNum=55022
Regards,
Marie
Belkin Support
We’re sorry to hear about your experience with the power bank. It sounds like there may be an issue with the unit you received, as this is not the performance we aim to deliver. Please contact our customer support team, as we'd like to assist you in troubleshooting or arranging a replacement if necessary.
Your satisfaction is important to us, and we appreciate your feedback as it helps us improve.
Belkin Phone Support: https://www.belkin.com/support-article/?articleNum=55022
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Dependable, Ive had the Belkin 10K for 5 years.
on December 22, 2024
Posted by: BasG
from Cedar Rapids Iowa
I bought the gold colored 10k Belkin 5 years ago and it has worked so well I bought 4 more for Christmas gifts this year for my kids and their spouses.The gold is not offered anymore and it came with 2 USB -A and 1 micro USB that you charge it with.I use the old gold all the time still and it hasn't failed me. I bought pink’s and blue’s and love the colors for my kids.I probably will treat myself to one of the new ones with the USB-C although my old one is still going strong.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, December 29, 2024
Hi BasG,
Thanks so much for sharing your experience with the Belkin power bank BPB011. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Thanks so much for sharing your experience with the Belkin power bank BPB011. If there’s anything specific, you’d like to see more of, feel free to let us know.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Buyer Beware - Fundamentally Flawed
on December 15, 2024
Posted by: rcinnyc
from New York, NY
Needed some portable chargers and bought 4. Connected them to fast USB-C chargers for hours, and nothing happened. No blinking light, no progress lights - nada. I tried Apple USB C cables, Thunderbolt cables, third party USB-C cables.
Nothing happens.
The ONLY cable that works to charge the Powerbank 10K is the included 5" USB-A to USB-C. It must be a nonstandard USB-C port in that it only recognizes Belkin's cable. But - what a stupid decision. Fast charge? No. Moved to your gear to USB-C? Better hold on to an old charger just for this PowerBank.
For a product that claims it frees us from having to charge all the time, it actually requires two additional items to be in your carry if you ever want to charge it.
This is so "un-Belkin-like" I can't even believe I need to warn others about this dud product.
Shame on you, Belkin .
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, December 19, 2024
Hi, rcinnyc,
We totally understand your sentiments and this is not the experience that we wanted you to have with our device. Please email us at BelkinCares@belkin.com with the link on this post for further assistance.
Regards,
Jean
Belkin Support
We totally understand your sentiments and this is not the experience that we wanted you to have with our device. Please email us at BelkinCares@belkin.com with the link on this post for further assistance.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Donald Wilson
from Washington, DC
Verified Purchase:Yes
Heavy, but powerful. Recharged our, and others phones on a multi-day tour away from power outlets for 16-18 hours each day.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, December 3, 2024
Hi Donald Wilson,
We’re glad the Belkin Power Bank BPB011 works well for your charging needs. We're excited to welcome you back for another excellent experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
We’re glad the Belkin Power Bank BPB011 works well for your charging needs. We're excited to welcome you back for another excellent experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Not fully chargeable
on November 1, 2024
Posted by: Boop
Purchased a pre-charge power bank, BPB 011, but it was only charged to 50%.
Tried charging later, only charges to 75%.
Tried charging later, only charges to 75%.
Response from belkin.comBy Customer Service, November 26, 2024
Hi Boop,
Thanks for sharing your review of the Belkin Power Bank BPB011. Rest assured that we have taken note of it.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your review of the Belkin Power Bank BPB011. Rest assured that we have taken note of it.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Belkin 20k power bank
on October 31, 2024
Posted by: wong51817
Per the product information, all 3 ports can charge mobile devices. However, the first time the USB-C port was connected to a iPhone 15 pro max, the iphone indicated hat the device drew too much power and would not charged.
Charging of the power bank was never full no matter how long the power bank connected to the power source
Charging of the power bank was never full no matter how long the power bank connected to the power source
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, November 26, 2024
Hi, wong51817,
We’re sorry for any resulting inconvenience. Allow us to assist you further with this. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
We’re sorry for any resulting inconvenience. Allow us to assist you further with this. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/support-article?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Frustrating paperweight now...charged phone twice
on October 10, 2024
Posted by: Redheadedamazon
Worked twice. Now won't charge my phone at all. It's fully charged, all four lights come on but it won't charge my phone. I am using the same cable that I have always used. Cable is fine. Now it's just a frustrating paperweight. I don't have the money to waste on things that aren't going to work.
Response from belkin.comBy Customer Service, October 13, 2024
Hi Redheadedamazon,
We understand where you're coming from and appreciate your sharing your honest review of the Belkin BPB011 Power Bank. Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
We understand where you're coming from and appreciate your sharing your honest review of the Belkin BPB011 Power Bank. Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Finicky
on September 27, 2024
Posted by: Vyv19
charges fine but sometimes randomly stops charging and the usb-a to usb-c charger doesn’t fit my iPhone 14 Pro so I have to use another cord. Any idea why this is???? Alternatives??
Response from belkin.comBy CustomerService, October 2, 2024
Hi, Vyv19,
Many thanks for the 4-star rating. We can’t wait to welcome you back for another outstanding experience.
Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Many thanks for the 4-star rating. We can’t wait to welcome you back for another outstanding experience.
Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com