Customer reviews from belkin.com
Belkin - BoostCharge Power Bank 10K with USB-A to USB-C Cable - Silver
Average customer rating
4
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
73
4 Stars
17
3 Stars
6
2 Stars
7
1 Star
19
75%of customers recommend this product.
(
55 out of
73)
Customer Reviews for Belkin - BoostCharge Power Bank 10K with USB-A to USB-C Cable - Silver
Customer Rating
5
The Best Power Bank I've Ever Used!!!!!!
on July 4, 2025
Posted by: Hollywood1779
Just got it but so far definitely loving it!!!!! I find myself out and about alot and if I'm in my car it has to be on in order for me to be able to charge my phone, so this power bank is exactly what I needed!!! I was a little skeptical about it because I've gotten power banks in the past that didn't work very well, but this one definitely works very well and has been fully charged since I got it!!! Plus it's Rose Gold colored instead of black or white like everything else.
Definitely recommend!!!
Definitely recommend!!!
Response from belkin.comBy Customer Service, July 4, 2025
Hi there,
Many thanks for sharing your review of the Belkin BPB011 power bank. We're excited to welcome you back for another wonderful experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Many thanks for sharing your review of the Belkin BPB011 power bank. We're excited to welcome you back for another wonderful experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Great product but falls short
on June 25, 2025
Posted by: Onepstein
I was traveling to London and forgot to bring a power bank, so I purchased this at the airport (for what turns out was double the price). Then get to London only to find out that I can't charge the power bank without a USB-A plugin. Very disappointing, for what is otherwise a product I immediately enjoyed using. Nowhere on the box does it indicate this.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, June 26, 2025
Hi! We’re very sorry to hear that you had a bad experience upon purchasing our Belkin power bank. If you’re open to discussing this further, please call or message us at any of our support platforms.
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Charge with a USB-A into the USB-C port
on May 19, 2025
Posted by: PuzzledBelkinUser
from UK
Actually is a good power bank. However it has useless instructions/support.
I have this a year or so, and went looking to charge it up again for a forthcoming trip. Logically it seems like a USB-C power block to the USB-C input would be best.
So I did that, and .... nothing happened. Note that it took a while to work out nothing is happening since in normal operation there are no lights displayed anyway.
It was only through reading another review on here that I found that a USB-A power block to the USB-C input is the only way to charge this block.
(You do not need the specific supplied cable, any USB-A to USB-C will work).
Why Belkin cannot make this clearer, preferably on the device itself, or at least on the rather useless support page (why is there not just a simple one-page PDF user-manual?) is beyond me.
If you are still reading this far:
1) The button on the side always displays the current status of the block, even if nothing is being charged. That is it's only function.
2) When the block is being charge (using a USB-A power input to the USB-C middle connector) then the lights show up, solid for the already charged and flashing for the power sector being charged. eg. right not mine has 1 solid light an 1 flashing light showing it has >25% but <50% charge.
3) When the block is charging something, the lights show up in the same way.
2) When the block is being charge (using a USB-A power input to the USB-C middle connector) then the lights show up, solid for the already charged and flashing for the power sector being charged. eg. right not mine has 1 solid light an 1 flashing light showing it has >25% but <50% charge.
3) When the block is charging something, the lights show up in the same way.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, May 20, 2025
Hi PuzzledBelkinUser,
Thanks for sharing your honest review of the Belkin Power Bank 10K/20K. Rest assured that we have taken note of it. This FAQ article may be of help: https://www.belkin.com/support-article/?articleNum=333640.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your honest review of the Belkin Power Bank 10K/20K. Rest assured that we have taken note of it. This FAQ article may be of help: https://www.belkin.com/support-article/?articleNum=333640.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Do not buy this power bank
on April 20, 2025
Posted by: TerribleProduct
Purchased this on a recent trip as my phone ran out of power. It served its purpose out of the box, but the issue is with the charging, as others have stated. You can only use the supplied cable to charge the device, which makes absolutely no sense. It’s a USB-C which plugs into the unit, and a USB-A on the other end. I’m sure they made this decision either to save money on the production cost of the unit, or made the assumption that they could get additional revenue from cable purchasers once you lost the one supplied. This is one of my first Belkin products and based on this charge bank experience, it will probably be my last one.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, April 22, 2025
Hi there,
Thanks for sharing your review of the Belkin Power Bank 10K (BPB011). Please know that you can use the supplied cable to recharge the power bank and to charge your mobile device. Simply plug it into the appropriate USB port of the power bank according to your charging needs. Nonetheless, rest assured that we have taken note of your feedback and shared it with our team.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your review of the Belkin Power Bank 10K (BPB011). Please know that you can use the supplied cable to recharge the power bank and to charge your mobile device. Simply plug it into the appropriate USB port of the power bank according to your charging needs. Nonetheless, rest assured that we have taken note of your feedback and shared it with our team.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Posted by: AngelLA
from LA
Verified Purchase:Yes
best portable charge out in the market. I would definitely purchase before the sell out
Response from belkin.comBy Customer Service, April 8, 2025
Hi AngelLA,
Thanks for the high praise! We're excited to welcome you back for another outstanding experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Thanks for the high praise! We're excited to welcome you back for another outstanding experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Good power bank
on March 27, 2025
Posted by: penb
Works well so far. My power bank is green. That color was not available when I registered it.
Response from belkin.comBy Customer Service, March 31, 2025
Hi penb,
Thanks so much for sharing your experience with us. Rest assured that we have taken note of it. Please keep a copy of your receipt so that you can use it for warranty claims in the future.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Thanks so much for sharing your experience with us. Rest assured that we have taken note of it. Please keep a copy of your receipt so that you can use it for warranty claims in the future.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
VERY Unintuitive to charge
on March 18, 2025
Posted by: Blobbo
You'll see countless reviews here saying that you can't recharge the unit. This is entirely Belkins fault, and frankly I'd like an explanation from them.
After using the Power Bank to flawlessly recharge my iPhone & watch over a two day camp, I then set about charging the power bank. I plugged it into my reliable Satechi power brick (which has 2x USB-C PD ports, and 2 USB-A ports). I plugged it in via usb-c (on both ends) using a good quality cable - It didn't charge. I changed ports (as one has a higher power rating than the other) - it didn't charge.
I then used the supplied, ridiculously short, usb-a to usb-c cable - I plugged it usb-c to the power bank and usb-A to my power brick - and now it is charging.
So what is going on?
Looking carefully at the packaging it doesn't say usb-pd anywhere - so I guess it can't be charged from a usb-pd port?? How nuts is that!
None of the technical information or FAQ or packaging mentions this very important limitation!
After using the Power Bank to flawlessly recharge my iPhone & watch over a two day camp, I then set about charging the power bank. I plugged it into my reliable Satechi power brick (which has 2x USB-C PD ports, and 2 USB-A ports). I plugged it in via usb-c (on both ends) using a good quality cable - It didn't charge. I changed ports (as one has a higher power rating than the other) - it didn't charge.
I then used the supplied, ridiculously short, usb-a to usb-c cable - I plugged it usb-c to the power bank and usb-A to my power brick - and now it is charging.
So what is going on?
Looking carefully at the packaging it doesn't say usb-pd anywhere - so I guess it can't be charged from a usb-pd port?? How nuts is that!
None of the technical information or FAQ or packaging mentions this very important limitation!
Response from belkin.comBy Belkin Support, March 20, 2025
Hello there,
We understand your sentiments! This power bank can only be charged using the USB-A to USB-C cable included in the package. If you want to talk with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Jean
Belkin Support
We understand your sentiments! This power bank can only be charged using the USB-A to USB-C cable included in the package. If you want to talk with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Buyer beware - bought 2 of these for Europe trip
on February 17, 2025
Posted by: TStine
Buyer beware - bought 2 of these for Europe trip - neither could charge!
Neither one of these power banks charge more than 1 light. Tried multiple plugs, multiple cables, nothing. Have loved Belkin products in the past, these are horrible, now just paper weights.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin Support, February 20, 2025
Hi, TStine,
Help is here! Please email us the following details at BelkinCares@belkin.com, so our team can assist you accordingly with this.
• link to this post as reference
• Copy of the receipt
• Photo of the power banks
• Your full name
• Phone number
• Shipping address in this format
- Mailing street:
- Mailing City:
- Mailing Zip/Postal Code:
- Mailing Country:
Regards,
Jean
Belkin Support
Help is here! Please email us the following details at BelkinCares@belkin.com, so our team can assist you accordingly with this.
• link to this post as reference
• Copy of the receipt
• Photo of the power banks
• Your full name
• Phone number
• Shipping address in this format
- Mailing street:
- Mailing City:
- Mailing Zip/Postal Code:
- Mailing Country:
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com