Customer reviews from belkin.com
Belkin - BoostCharge Power Bank 10K with USB-A to USB-C Cable - Silver
Average customer rating
4
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
73
4 Stars
17
3 Stars
6
2 Stars
7
1 Star
19
75%of customers recommend this product.
(
55 out of
73)
Customer Reviews for Belkin - BoostCharge Power Bank 10K with USB-A to USB-C Cable - Silver
Customer Rating
4
Convenient and easy powerbank!!
on December 31, 2025
Posted by: mehreen22_8059
[This review was collected as part of a promotion.] This is a great invention for working mother like me who forgets to charge mobile. This power bank boostcharge takes a little more time to charge me mobile but still it good and portable. The size is good. It is now always in my bag. It can charge 3 devices at one time so kids are happy as their table is charged while traveling. I can charge while driving as it has USB- A to USB-C cable.
Response from belkin.comBy Customer Support, January 1, 2026
Hi mehreen22_8059! Thank you for your thoughtful review. It's wonderful that the power bank's portability and ability to charge multiple devices at once are meeting your family's needs. If you have any concerns or inquiries, please feel free to reach out to our support team at:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Best regards,
JC
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Best regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Wow! This works so well!
on December 30, 2025
Posted by: heatherjborg_8625
[This review was collected as part of a promotion.] The Belkin Boost Charge Power Bank 10K- is amazing! Not only is it super thin and lightweight but it has the ability to charge your phone longer than most portable chargers I have used. It is noise free, and has easy indicators to know how much juice is left in it. It’s also super easy to charge up! Win win!
Response from belkin.comBy Customer Support, January 1, 2026
Hi! Thank you for sharing your positive experience with the Belkin BPB011. It's great to know that the noise-free operation and easy-to-read indicators have enhanced your user experience. If there’s anything we can help you with your Belkin products, never hesitate to reach out to our support teams:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Good one
on December 30, 2025
Posted by: try_with_me_dc_8991
[This review was collected as part of a promotion.] I loved how quickly this power bank charges my phone. I also love that it does not heat up. The design of the power bank is great. It is not too bulky and can be easily carried in your pocket. It doesn't even weigh that much. Overall it is a great power bank
Response from belkin.comBy Customer Service, January 1, 2026
Hi try_with_me_dc_8991,
We’re so glad to hear you’re enjoying the Belkin BPB011 power bank! It’s great that the fast charging, cool performance, and compact design are making it convenient to carry and use every day. Thank you for sharing your positive experience! Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
We’re so glad to hear you’re enjoying the Belkin BPB011 power bank! It’s great that the fast charging, cool performance, and compact design are making it convenient to carry and use every day. Thank you for sharing your positive experience! Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Very reliable when you need it
on December 29, 2025
Posted by: TamikoS
[This review was collected as part of a promotion.] This is the 'Old Faithful' of power banks. It isn't the flashiest or fastest on the market, but it’s incredibly reliable and slim enough to live in my bag 24/7.
It’s roughly the same size as a smartphone (just slightly thicker), which makes it so much easier to carry than those bulky, brick-style chargers. It fits perfectly in a jacket pocket or a small crossbody bag.
I love that it has two USB-A ports and one USB-C port. I can charge my phone, my AirPods, and a friend's phone all at the same time.
The 10,000 mAh capacity is legit. I consistently get about 2.5 full charges for my iPhone, which is plenty for a long flight or a full day of sightseeing.
Belkin is a big name for a reason—this comes with a Connected Equipment Warranty, which gives me peace of mind that it won't fry my expensive phone.
The only real downside is the 15W max speed. It’s not 'blazing fast'—if you’re looking for a quick 30-minute top-up, it might feel a bit slow compared to high-speed PD chargers.
It’s the perfect 'everyday' backup. It feels premium, it’s remarkably thin, and it just works when you need it.
It’s roughly the same size as a smartphone (just slightly thicker), which makes it so much easier to carry than those bulky, brick-style chargers. It fits perfectly in a jacket pocket or a small crossbody bag.
I love that it has two USB-A ports and one USB-C port. I can charge my phone, my AirPods, and a friend's phone all at the same time.
The 10,000 mAh capacity is legit. I consistently get about 2.5 full charges for my iPhone, which is plenty for a long flight or a full day of sightseeing.
Belkin is a big name for a reason—this comes with a Connected Equipment Warranty, which gives me peace of mind that it won't fry my expensive phone.
The only real downside is the 15W max speed. It’s not 'blazing fast'—if you’re looking for a quick 30-minute top-up, it might feel a bit slow compared to high-speed PD chargers.
It’s the perfect 'everyday' backup. It feels premium, it’s remarkably thin, and it just works when you need it.
Response from belkin.comBy CustomerService, December 29, 2025
Hi mikor1,
Thank you for such a thoughtful and detailed review! We’re delighted to hear that the Belkin Power Bank 10K/20K has become your reliable everyday backup. It’s great to know the slim design, multiple charging ports, and dependable capacity are making travel and daily use so much easier for you. We also appreciate your feedback on charging speed—it’s helpful insight as we continue to improve our products. We’re glad the Connected Equipment Warranty gives you peace of mind, and we’re proud to deliver the reliability you expect from Belkin.
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Thank you for such a thoughtful and detailed review! We’re delighted to hear that the Belkin Power Bank 10K/20K has become your reliable everyday backup. It’s great to know the slim design, multiple charging ports, and dependable capacity are making travel and daily use so much easier for you. We also appreciate your feedback on charging speed—it’s helpful insight as we continue to improve our products. We’re glad the Connected Equipment Warranty gives you peace of mind, and we’re proud to deliver the reliability you expect from Belkin.
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Bricked after a few uses
on November 6, 2025
Posted by: CJL01
from Colorado Springs, CO
Became a brick after less than 2 or 3 charge/use cycles. No longer charges, turns on, or provides power to another device.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, November 6, 2025
Hi, CJL01,
We would like to help you with this. Please email us at BelkinCares@belkin.com for further assistance. Make sure to include the link to this review in your email, for our reference.
Regards,
Jean
Belkin Support
We would like to help you with this. Please email us at BelkinCares@belkin.com for further assistance. Make sure to include the link to this review in your email, for our reference.
Regards,
Jean
Belkin Support
Response from belkin.comBy Customer Support, November 6, 2025
Hi, CJL01. This certainly is not the experience we wanted you to have with the product, and we'd like to assist you with this. Please email us at BelkinCares@belkin.com with the link to this review and your contact information. We hope to hear from you soon.
Best regards,
JC
Belkin Support
Best regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Product didn’t work and wasted money
on October 12, 2025
Posted by: Traveler9999
from Heathrow Airport
New out of box, did not charge or recharge. Faulty product.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, October 13, 2025
Hi Traveler9999,
Thanks for sharing your honest review of the Belkin Power Bank BPB011. Rest assured that we have taken note of it.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your honest review of the Belkin Power Bank BPB011. Rest assured that we have taken note of it.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Heats up all devices
on July 18, 2025
Posted by: Annammal
This power bank heats up my phone or AirPods every time I use it. It makes them very very hot, and the phone is new! It was a gift but I’d like to return it.
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, July 18, 2025
Hi Annammal,
We're very sorry to hear that your power bank is causing your devices to heat up so much. We'd like to assist you with this issue and explore options for a return or replacement. Please immediately stop using the power bank for the meantime and contact our support hotline. You can find the contact details here: https://www.belkin.com/support-article/?articleNum=55022.
Our team will help diagnose the problem and guide you through the next steps. We sincerely apologize for any inconvenience or concern this has caused.
Regards,
Marie
Belkin Support
We're very sorry to hear that your power bank is causing your devices to heat up so much. We'd like to assist you with this issue and explore options for a return or replacement. Please immediately stop using the power bank for the meantime and contact our support hotline. You can find the contact details here: https://www.belkin.com/support-article/?articleNum=55022.
Our team will help diagnose the problem and guide you through the next steps. We sincerely apologize for any inconvenience or concern this has caused.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Worked the first few months
on July 15, 2025
Posted by: sean in va
from Fairfax, va
Stopped working after 6 months. Seems like a lot of people are having the same problem. It charges up itself, but doesn't charge anything plugged into it
Response from belkin.comBy Customer Service, July 18, 2025
Hi there,
Help is here! Please email us at BelkinCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• The model and OS version of your phone
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Help is here! Please email us at BelkinCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• The model and OS version of your phone
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com