Customer reviews from ATT.com
OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Average customer rating
4.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
15
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
0
87%of customers recommend this product.
(
13 out of
15)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for iPhone 12/12 Pro | Color: - Black
Customer Rating
5
solid and attractive, but no screen protector
on November 14, 2021
Posted by: nwgnome
Verified Purchase:Yes
A solid and attractive upgrade to the rubbery Otterbox Defender that I had on my iPhone SE. The lip is a stiffer rubber, so hopefully will not stretch out the way its predecessor did in its later years. One important difference: the Defender series no longer includes a screen protector. Otterbox states that with the raised lip and improvements in glass strength, they found that an additional screen protector brought little benefit. You can still add one yourself, but you will need to make sure to get one that fits on the interior of the lip rectangle, as there is not enough between the lip and screen to sandwich between the two. This means getting a screen protector with exactly the right dimension: one OtterBox's Performance Glass or PErformance Plus Glass, but NOT their edge-to-edge glass. Personally, I am fine with this design change, as the built-in protector on my old case was very ratty toward the end.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: K Hixson
Verified Purchase:Yes
It doesn’t come with a screen saver!
Written by a customer while visiting ATT.com
Customer Rating
3
Does not recommend MagSafe device with this case
on April 7, 2021
Posted by: Hero_bray365
from Iowa
Verified Purchase:Yes
It’s hard to use MagSafe charger!
No, I would not recommend this to a friend.
By OtterBox Customer Support, April 9, 2021
Hey Hero_bray365,
We're sorry to hear it's hard to use the MagSafe wireless charger. After product testing, we've determined that the Defender Pro Series case and the Defender Series won't be compatible with that particular wireless charger. If you're looking to use this wireless charger, we suggest using the Defender Series Pro XT case with MagSafe. This OtterBox is built for rugged protection and is designed and tested with MagSafe in mind. If we can help with anything further, please call us at 1-855-688-7269.
Best,
OtterBox Customer Service Team
We're sorry to hear it's hard to use the MagSafe wireless charger. After product testing, we've determined that the Defender Pro Series case and the Defender Series won't be compatible with that particular wireless charger. If you're looking to use this wireless charger, we suggest using the Defender Series Pro XT case with MagSafe. This OtterBox is built for rugged protection and is designed and tested with MagSafe in mind. If we can help with anything further, please call us at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: DRK123
Verified Purchase:Yes
Very good quality and fits perfectly.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: FANUCCI
from Cape Coral Florida
Verified Purchase:Yes
They always make a sturdy product. I have been using otter box since the iPhone 4. Bought a different brand pelican and the holster broke once they replaced it under warranty and that holster broke also..
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Nodgih
from Kansas City
Verified Purchase:Yes
Have one for my work phone and love it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Thomas Bott
from Fond du lac
Verified Purchase:Yes
Worth it but no screen protecter on the case like there was for the 8+ I hard
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Frog Bog
from Dallas
Verified Purchase:Yes
Awesome case. Very durable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com