Customer Reviews for Startech - SATERASER4 4-Bay SATA HDD/SSD Eraser, Standalone, LCD
Customer Rating
5
Another good StarTech device
on May 1, 2024
Posted by: DaleWilly
I have been using many StarTech devices for many years. Bought the SATERASER4 about two years ago and have not had any problems with SATA drives. Have not used it much for SSD, but that is changing. No problems so far. Much easier than tying up a computer with the DOD program.
When it works, great. However, it fails often on SSDs with no real error report or description. Manual is zero help. FAQ section on website only contains information for a duplicator product.
Response from startech.comBy Atha, Customer Support, November 3, 2021
We are sorry to hear that you experienced difficulty with SATERASER4. This is not expected behavior for our 4 bay hard drive eraser. Our Technical Advisors will be reaching out to you shortly.