[This review was collected as part of a promotion.] Was very easy to set up. Great computer for senior's. Price as great also. The wireless printer is also great. this is my 2nd HP and very happy with it.
[This review was collected as part of a promotion.] I was pleasantly surprised when I purchased my new laptop that I could easily reload Office and Norton, just by providing my email address.
[This review was collected as part of a promotion.] Bad Computer all around! Got it and it was extremely difficult to setup!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Alexis, HP Care, April 6, 2021
Hello,
Thank you very much for your review, and sorry to hear that there seem to be multiple concerns with your computer. We are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
If you still need help, I'd recommend checking out this link for assistance in setting up your computer: https://support.hp.com/us-en/help/windows-10-support-center-computing
Alternatively, please get in touch with us via your preferred method at this link: support.hp.com. We're always here and more than happy to help get your computer running optimally.
[This review was collected as part of a promotion.] Bought this laptop on January and very glad to have it. Good black mate color. Works fast no any issues faced
[This review was collected as part of a promotion.] I purchased my computer 2 months ago and love it. Very lightweight and awesome features. Loved the customer service in helping me to purchase the right computer for my needs.
[This review was collected as part of a promotion.] My wife has been using this PC 8 hours a day for a few weeks now (for email, video conferencing, web browsing, a few other applications...), and it has proven fast and reliable. We love the sleek, compact, light-weight, yet durable design. It has a pleasing feel to it.