Customer reviews from coleman.com
Coleman - Montana 8-Person Camping Tent, Family Tent w/ Rainfly & E-Port, Green - Palm Green
Average customer rating
4.2
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
150
4 Stars
40
3 Stars
22
2 Stars
9
1 Star
19
58%of customers recommend this product.
(
48 out of
83)
Customer Reviews for Coleman - Montana 8-Person Camping Tent, Family Tent w/ Rainfly & E-Port, Green - Palm Green
Customer Rating
3
Affordable and lots of space
on April 24, 2020
Posted by: DaniT
from Chicago
Gender:Female
This tent offers lots of room for a family of 4 and a dog plus gear. Putting it up is a lot. Even after you get good at it. It's a pain to figure out which pole is which. Take down and getting it back into the bag is a pain too. I have always had to repack it at home in the back yard for storage. The swing door is a good concept but it never closes completely. The ground is never 100% flat and that makes a big difference. There is no window on the back. Even with all the windows open this tent gets hot. We found it's best not to use in the summer. This tent was stolen out of the garage recently and I'm looking for a replacement with the same space but better air flow and easier set up and take down.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor and Recreation, April 28, 2020
We're extremely sorry that you had to face such difficulties with our Shelter and this is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great customer service and we'd like to do the same for you. We hope to resolve this to your benefit and earn you back as a customer. We understand that this is not the service you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 6:00 pm CST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
5
Big and water tight
on March 17, 2020
Posted by: Rob827
from Illinois
Gender:Male
I set this up in my backyard and it started raining and snowing and it survived and there was no water or snow in the tent.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
2
I like design but low quality.
on December 14, 2019
Posted by: Cade
from Texas
Gender:Male
Used 3-4 times and went to use this year and 2 poles broke. I take good care of my equipment but I can tell QC has declined with Coleman. Almost impossible to order the correct pole repair kit, have to order multiple kits to get all the parts required.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman-Consumer Care, Outdoor and Recreation, April 28, 2020
Hi Cade,
We’re sorry to hear of your less than satisfactory experience with Coleman tents and hope you will accept our sincerest apologies.
Being known for our great products it came as a surprise, and we would like to make things right.
We invite you to contact us at 1-800-835-3278 so we may discuss your specific personal experience with our product.
We value our customer's opinions and would like to thank you for bringing this to our attention.
We’re sorry to hear of your less than satisfactory experience with Coleman tents and hope you will accept our sincerest apologies.
Being known for our great products it came as a surprise, and we would like to make things right.
We invite you to contact us at 1-800-835-3278 so we may discuss your specific personal experience with our product.
We value our customer's opinions and would like to thank you for bringing this to our attention.
Written by a customer while visiting coleman.com
Customer Rating
2
Leaked
on September 21, 2019
Posted by: Sj.fl
from Boca Raton, fl
Gender:Male
First use leaked, completely disappointed. Wish I knew about this issue before I bought it.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 16, 2022
Hello.
Thank you for reaching out to us and taking the time to provide feedback on our Montana™ 8-Person Tent. We’re sorry to hear that the tent leaked on your first use. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the question mark logo on the upper right corner, choose contact us and you will be routed to our contact form.
Please let us know if you need further assistance. Thank you and have a great day!
Thank you for reaching out to us and taking the time to provide feedback on our Montana™ 8-Person Tent. We’re sorry to hear that the tent leaked on your first use. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the question mark logo on the upper right corner, choose contact us and you will be routed to our contact form.
Please let us know if you need further assistance. Thank you and have a great day!
Written by a customer while visiting coleman.com
Customer Rating
3
great tent but not water proof
on September 9, 2019
Posted by: traveler 66
from NE Ohio
Gender:Male
Love the tent layout. After figuring out how to set it up, directions lacking some helpful tips.
We used it three times now. First was completely dry weekend. Second weekend light rain water came into tent. We thought it was seams so we sprayed all seams. Third weekend nice rain and yes we had a lake in tent. Water came thru side panels, we have now sprayed whole tent with repellent. Hopefully this will solve problem.. It is a shame one must go thru this; I never had this problem with my older Coleman tents.
We used it three times now. First was completely dry weekend. Second weekend light rain water came into tent. We thought it was seams so we sprayed all seams. Third weekend nice rain and yes we had a lake in tent. Water came thru side panels, we have now sprayed whole tent with repellent. Hopefully this will solve problem.. It is a shame one must go thru this; I never had this problem with my older Coleman tents.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 21, 2022
Hi there!
Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our Coleman Montana™ 8-Person Tent. We apologize for your negative experience with our product. we're very sorry for the inconvenience that this tent has caused you.
Please feel free to contact us anytime if you still need any assistance regarding with this and we will be happy to help. Thank you and have a wonderful day
Thank you for contacting Coleman, the Outdoor Company, and taking the time to provide a rating on our Coleman Montana™ 8-Person Tent. We apologize for your negative experience with our product. we're very sorry for the inconvenience that this tent has caused you.
Please feel free to contact us anytime if you still need any assistance regarding with this and we will be happy to help. Thank you and have a wonderful day
Written by a customer while visiting coleman.com
Customer Rating
1
Horrible and defective
on July 22, 2019
Posted by: Anonymous
from Colorado
Gender:Female
I purchased this tent to be able to accommodate my large family. I have used it 3 times now and each time something happens. The first use, one of the tent poles snapped and the weather was not even bad. The second time, its rained and with all straps tied down, the inside of the tent still got wet including our clothes and beds. The third time, the bottom of the tent rippled where it is staked down because of wind. Because of the damage, I will not be able to use the tent again and honestly dont think I would. I am terribly disappointed that a product like this would come from coleman.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation, July 17, 2022
Hello.
Thank you for reaching out to us and taking the time to provide feedback on our Montana™ 8-Person Tent. We appreciate you for bringing this concern to our attention. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the question mark logo on the upper right corner, choose contact us and you will be routed to our contact form.
Please let us know if you need further assistance. Thank you and have a great day!
Thank you for reaching out to us and taking the time to provide feedback on our Montana™ 8-Person Tent. We appreciate you for bringing this concern to our attention. We apologize for your negative experience with our product. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
If you have any question regarding the warranty or would like to obtain warranty service, please visit Coleman website, click on the question mark logo on the upper right corner, choose contact us and you will be routed to our contact form.
Please let us know if you need further assistance. Thank you and have a great day!
Written by a customer while visiting coleman.com
Customer Rating
5
Great tent!
on June 18, 2019
Posted by: Martie
from Northern California
Gender:Female
[This review was collected as part of a promotion.] I have had this tent for several years and use it on an annual camping trip to the coast. I have had up to 6 adults overnight in the tent, and while it was close quarters, it was do-able. Usually it is just me in the tent, and it's a perfect size for me and my stuff. I also really like the hinged door on this tent.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
5
Reliable and plenty of room
on June 18, 2019
Posted by: jase
from Massachusetts
Gender:Male
[This review was collected as part of a promotion.] Great tent. Especially love the zipper entrance for a power cord or other things. Never had an issue. Never had any rain enter.
I would recommend this to a friend!
Written by a customer while visiting coleman.com