Customer reviews from ATT.com
Apple - Refurbished Excellent - 13-inch iPad Air M3 chip Built for Apple Intelligence Wi-Fi + Cellular 256GB - Starlight (Unlocked)
Average customer rating
4.6
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
12
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Apple - Refurbished Excellent - 13-inch iPad Air M3 chip Built for Apple Intelligence Wi-Fi + Cellular 256GB - Starlight (Unlocked)
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I’ve had trouble with mine charging since the day I got it. Was going to send it in But had medical problems
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, April 29, 2026
Hello there, Glenda. Thank you for raising this concern with us.
We're sorry to hear that you've been dealing with medical problems, and we truly hope things are getting better for you. We totally understand how inconvenient it is to have a device issue while you're also facing health concerns; this isn't the situation we want you to have with us.
Regarding your iPad Air, the issue could be as simple as a software update or setting, or more complicated like a hardware issue. We'd love to help you get this sorted out. Please reach out to Apple Support so a diagnostic can be run to find a solution on the 1-year limited warranty basis.
Apple Support:
📞 1‑800‑275‑2273
🔗 https://support.apple.com
You can also contact our wireless support or visit a store whenever feels right:
AT&T Wireless Support:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
Please take care of yourself and let us know how we can best support you when you're ready!
Thank you for being part of AT&T!
We're sorry to hear that you've been dealing with medical problems, and we truly hope things are getting better for you. We totally understand how inconvenient it is to have a device issue while you're also facing health concerns; this isn't the situation we want you to have with us.
Regarding your iPad Air, the issue could be as simple as a software update or setting, or more complicated like a hardware issue. We'd love to help you get this sorted out. Please reach out to Apple Support so a diagnostic can be run to find a solution on the 1-year limited warranty basis.
Apple Support:
📞 1‑800‑275‑2273
🔗 https://support.apple.com
You can also contact our wireless support or visit a store whenever feels right:
AT&T Wireless Support:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support
Please take care of yourself and let us know how we can best support you when you're ready!
Thank you for being part of AT&T!
Written by a customer while visiting ATT.com
Posted by: Amandahc
from Florida
Verified Purchase:Yes
Great display and design I have no issues so far
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Awesome product that provides the perfect user experience for a scholar!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: MikeM22
from Minnesota
Verified Purchase:Yes
Nice Ipad functional for what is intended for. A bit spendy though. I think there would be comparable brands not as expensive
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 15, 2025
Hello there, we value your feedback and appreciate you sharing your thoughts on the iPad Air 13-inch (M3). We’re glad to hear you’re enjoying your iPad and that it’s meeting your needs. We understand pricing is an important factor, and we truly appreciate your perspective. We want to ensure you that Apple products are designed with quality, performance, and long-term support in mind, but we know everyone’s needs and budgets are different. At AT&T our goal is to offer products that combine quality, performance, and value, and your insights help us keep improving. We hope you continue to enjoy your device and explore all it can do!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
Nice size, Light weight, connects well
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Lije
Verified Purchase:Yes
Love the size and functionality of this iPad.
Written by a customer while visiting ATT.com
Posted by: Mandie b
from Milwaukee WI
Verified Purchase:Yes
This upgrade was prefect, it’s big and better than last one.
Written by a customer while visiting ATT.com
Posted by: Back to school Mom
from PGH Pa
Verified Purchase:Yes
I purchased this iPad for school. It is working out great.
I would recommend this to a friend!
Written by a customer while visiting ATT.com