Customer reviews from waterpik.com
Waterpik - ION Rechargeable Water Flosser with 10 Settings, 5 Tips, ADA Accepted - White
Average customer rating
4.9
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
22
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Waterpik - ION Rechargeable Water Flosser with 10 Settings, 5 Tips, ADA Accepted - White
Customer Rating
5
Works Great
on October 23, 2026
Posted by: ChrisG
[This review was collected as part of a promotion.] I've enjoyed using this cordless Waterpik flosser. I've been using a plug in Waterpik for years. My dentist visits are always good even though I don't use regular floss much. This flosser is more compact than the plug in one that I have. I attached a picture of both to compare them. This flosser's handle spins around which makes it easy going around your teeth. It attaches to the body with a magnet. That's pretty cool. I charged it after about three weeks. You do have to use your own charging block since it doesn't come with one. It's a c type plug that most phones use. The pressure goes up to ten on the dial. I use it at about eight. I definitely recommend this WaterPik water flosser!
Written by a customer while visiting waterpik.com
Customer Rating
5
Super portable and Strong
on October 22, 2026
Posted by: AdelynnP
[This review was collected as part of a promotion.] I love how small and portable it is and the charger is the same as all my other ones which makes it super convenient to use. It also sprays the water at different settings which is nice and makes it comfortable for my gums.
Written by a customer while visiting waterpik.com
Customer Rating
5
Cleans gums great but steep learning curve
on October 21, 2026
Posted by: AshleyG
[This review was collected as part of a promotion.] *I received a free product in exchange for my honest review.
I really love how well this product cleans my teeth. It works better than floss without the waste, and I can see how well it works by seeing the pieces of food come out of my mouth in the sink (I know, gross, but satisfying).
It did take me at least a week to figure out how to use the product without getting water everywhere around the sink. It wasn't very clear how exactly to hold and use the product from the instructions manual so I looked up some videos and just got better at it through trial and error. Now that I know how to use it, I know what angle to hold the pick that will works best on my gums.
So far, I've just used the standard pik, but there are at least 4 other attachments that I'm unsure what each does. I know one cleans under the gum line, but I wish there were instructions on the uses for the other attachments as well.
Outside of cleaning my teeth, the actual machine is really user friendly, intuitive, and space saving. The handle is magnetized to clip back on the machine and after the initial overnight charge, I haven't had to recharge the machine in a month. Last, the water reservoir is super easy to remove, fill up, and place back on the machine, with an articulated lid.
My sister, who is a dental hygienist, and my own dentist have always raved about how effective the Water Pik system is. I had always been curious to try it, but haven't done so until now. I too am a believer and will probably use Water Pik in place of floss from here forward.
Written by a customer while visiting waterpik.com
Customer Rating
5
Amazing
on October 21, 2026
Posted by: LuisaR
[This review was collected as part of a promotion.] I loved this, it’s cordless and it makes it so easy to place anywhere in your restroom. It’s super light and easy to clean! 10/10 recommend it flosses so well
Written by a customer while visiting waterpik.com
Customer Rating
4
Adjustable speeds
on October 14, 2026
Posted by: LariH
[This review was collected as part of a promotion.] Overall, this is a good water flosser, but it was a little confusing to assemble upon getting. I have not used one in forever, so this one is definitely more advanced than one I had 15 years ago. I like how there is a dial for speed and different head attachments so you can figure out exactly what you like and need. I wish there was a way for it to pause when leaving the mouth so it doesn’t make a mess. The button on top was lagging for me, not sure if all are like that. This would be wonderful for braces or any type of retainer. I would recommend it if it is something that is needed.
Response from waterpik.comBy Waterpik Product Support, October 16, 2026
Hey there LariH- thank you for sharing your experience with your new ION Water Flosser! We're sorry to hear that setup was slightly confusing, but we're glad it's still working well for you! The switch on the handle itself is intended to pause the water flow in the event you need to change angles or remove the tip from your mouth during use. If you ever have any questions or need assistance with your device, you can contact our customer service department at smreviews@waterpik.com or 1-800-525-2774.
Written by a customer while visiting waterpik.com
Customer Rating
5
Great for the people who don’tlike the floss
on October 7, 2026
Posted by: CristinaM
[This review was collected as part of a promotion.] This machine is amazing! I wasn’t a big fan of the stick toothpicks so this worked out great! It was too powerful to hurt but enough to take out the gunk in between the teeth. It was super easy to use and easy to add water easy to replace the nozzle . The first thing it did take up to 4 hrs to charge but lasted days! It was packed great and easy and convenient little box to carry. To clean the product it wasn’t hard either with a good sponge easy to clean and easy to leave in the restroom doesn’t take up to much space!
Written by a customer while visiting waterpik.com
Customer Rating
4
Works as expected
on October 6, 2026
Posted by: KellyS
[This review was collected as part of a promotion.] I was looking for a waterpik for my daughter to use now that she has braces. One thing to keep in mind is it needs to be charged or kept plugged in. I love that it is small and doesn’t take up too much space on the counter while still having a large tank that doesn’t need to be filled after every use. I do wish there was a storage spot for the tools that are not in use.
Written by a customer while visiting waterpik.com
Customer Rating
5
Effective cleaning in a compact stylish footprint
on October 5, 2026
Posted by: KimberlyM
[This review was collected as part of a promotion.] The ion water flosser is a great addition to the daily routine. The options given in speed is helpful when you have a particularly sensitive area. The compact size is easier to pack for travel and storage. I’m just waiting for the version you can take into the shower with you. Would be amazing as you would avoid the mess!
Written by a customer while visiting waterpik.com