We're glad to hear your 2 Slice Compact Plastic Toaster is providing a wide range of toasting options and performing its primary job well. We appreciate your sense of humor and your feedback on the product's functionality and design. If you ever have questions or need assistance, please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for taking the time to share your experience; your feedback is valuable and will be shared with our team as we continue to improve our products.

We're sorry to hear the 2-Slice Compact Plastic Toaster did not toast your bagels evenly. For the best results when using the Bagel feature, place the cut sides of the bagel facing inward toward the center of the toaster, as the Bagel function is designed to add time and direct more heat to the cut surface. If uneven browning continues, trying a different browning setting may help achieve more consistent results. Thank you for sharing your feedback, which is appreciated and will be shared with our team as we continue improving our products and user instructions.

We're sorry to hear your 2 Slice Compact Plastic Toaster is not producing the browning results you expected. To help improve performance, we recommend ensuring the toaster is plugged directly into a wall outlet rather than an extension cord and trying a few consecutive toast cycles, as some units may require additional time to reach optimal operating temperature. If the toaster continues to produce only lightly browned toast on the highest setting, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901111923 so we can further assist. Thank you for sharing your feedback; your comments will be passed along to the appropriate team as we continue working to improve our products and consumer experience.