Received this pressure washer as a Mother’s Day gift from my son. We followed the instructions for the brief assembly and connection to water and power. Unfortunately after only 15-20 minutes of use it shut off. We disassembled it and returned to box. Later I hadn’t given up on it and started all over. This time I was able to wash 3/4 of my 13x13 deck before dark without issue. The next morning I completed the deck top and started the stairs when again it turned off. Due to work schedule I have been unable to attempt to use again. I have no complaints on how well it cleaned but rather only it doesn’t seem very dependable. Have not decided if it will be returned.
Response from westinghouse.comBy eComm, May 19, 2025
Hi,
Thank you for sharing your experience, and we’re sorry to hear about the trouble you’ve had with your unit. We appreciate you bringing this to our attention and would like the opportunity to assist you. When you have a moment, please reach out to us at support@wpowereq.com or 1-855-944-3571 — our team is ready to help.
Good product, but leaks a lot and makes weird noises. Took a while to get adjusted
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 19, 2025
Hi,
Thank you for your feedback, we're glad to hear you you are overall happy with your pressure washer. However, we're sorry to learn about the leaking and unusual noises. That’s definitely not the experience we aim to deliver. Sometimes those issues can be resolved with a few quick adjustments, and our support team would be happy to walk you through some troubleshooting steps. Please feel free to reach out to us at support@wpowereq.com or call 1-855-944-3571. We're here to help ensure your unit runs smoothly and reliably.
From the unboxing to the assembly-this item has not dissapointed. SImple to set up--weighs much less than my old one and has much more psi force. Everything sits on the product and easy access-