Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 FE Wireless Earbud Headphones - Black
Average customer rating
4.6
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
295
4 Stars
61
3 Stars
20
2 Stars
6
1 Star
9
27%of customers recommend this product.
(
4 out of
15)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 FE Wireless Earbud Headphones - Black
Customer Rating
4
Samsung Buds fe
on March 30, 2026
Posted by: Derrick
[This review was collected as part of a promotion.] Ok, but they slip out of the ear all the time. I feel the previous bud had better sound quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound all around
on March 30, 2026
Posted by: Chaoticgenius
[This review was collected as part of a promotion.] These buds help me with ensuring people hear me on my day to day and getting from home and to errands listening to music with good sound, and the Samsung AI cuts out the wind and helps with the mic a ton! Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on March 30, 2026
Posted by: Jaydog
[This review was collected as part of a promotion.] Quality sound. Durable construction...............
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable fit
on March 30, 2026
Posted by: Kimlaw
[This review was collected as part of a promotion.] I use my buds everyday at work and I love them. They are the best ear buds i have used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad longevity
on March 30, 2026
Posted by: Philly
[This review was collected as part of a promotion.] I dont use the ai. I use my headphones for work and the left ear buds went out right after the warranty ended. My last set of headphones lasted for years and these are not worth the money
Value
2
Response from Samsung USBy R&R, March 31, 2026
Hello Philly,
We understand your concerns. The Galaxy Buds3 FE are designed to provide clear sound and reliable performance for everyday listening. Keeping them updated and well-maintained can help extend their lifespan. If one of your earbuds has stopped working and you are just outside of the warranty period, we have partnered with uBreakiFix as an authorized repair location for Samsung customers. You can visit any uBreakiFix location to have your earbuds assessed and explore possible repair options. Thank you for sharing your experience; we appreciate your involvement in the Samsung community.
Mobile walk-in repair service
https://www.youtube.com/watch?v=4LcIpWXuMd8
We got you
https://www.samsung.com/us/support/service/we-come-to-you/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand your concerns. The Galaxy Buds3 FE are designed to provide clear sound and reliable performance for everyday listening. Keeping them updated and well-maintained can help extend their lifespan. If one of your earbuds has stopped working and you are just outside of the warranty period, we have partnered with uBreakiFix as an authorized repair location for Samsung customers. You can visit any uBreakiFix location to have your earbuds assessed and explore possible repair options. Thank you for sharing your experience; we appreciate your involvement in the Samsung community.
Mobile walk-in repair service
https://www.youtube.com/watch?v=4LcIpWXuMd8
We got you
https://www.samsung.com/us/support/service/we-come-to-you/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung buds fe 3
on March 30, 2026
Posted by: Buck2825
[This review was collected as part of a promotion.] No issues other than id like a better battery life.
Also the ability to locate them would be great
Also the ability to locate them would be great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new ear buds sound crystal clear
on March 30, 2026
Posted by: Diversifieddebb
[This review was collected as part of a promotion.] I like listening to music and watching videos with my new Earbuds. Galaxy AI helps me find that element I am trying to find.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Headphones, Poor Earbud Tips...
on March 30, 2026
Posted by: duhitsethan
[This review was collected as part of a promotion.] I have owned three pairs of Galaxy buds in my lifetime. The 3 FE were the first "airpod" style and my least favorite design. I much prefer the Buds 2 Pro design. I do like the play/pause and volume function of the 3 FE along with the integrated Galaxy AI/Google Assistant. Less lag in the response and it feels more connected. The sliding action for the volume is very handy and the play/pause function is less likely to accidentally be triggered than the touch sensitive surface on the Buds 2 Pro. The sound quality is great and battery life is fantastic. The only huge issue I had was the poor quality of the ear tips on the buds. They did not provide a good seal and all but one of the ear tips ripped, causing sound leakage. I managed to purchase a 3rd party ear tip that resolved the issue, but it was still frustrating to have to spend an additional 26 dollars. All in all, with the new tips they're still a solid pair of headphones with a few design flaws that I can easily overlook.
Value
4
Written by a customer while visiting Samsung US