Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 FE Wireless Earbud Headphones - Black
Average customer rating
4.6
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
295
4 Stars
61
3 Stars
20
2 Stars
6
1 Star
9
27%of customers recommend this product.
(
4 out of
15)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 FE Wireless Earbud Headphones - Black
Customer Rating
4
Got most the bells and whistles
on May 22, 2026
Posted by: CasaLaZo
[This review was collected as part of a promotion.] I got this set mostly because my previous set (buds2) were lost by my son and I needed earbuds for work and they had to have the passthrough kind of technology)(like Samsung's Ambient Sound feature) as required at work. Needless to say, im a huge fan of Samsung products. At least their flagship series like Galaxy S or Z, but i don't have the budget to keep up with new releases(average new phone every 3 years to put more in perspective ). These were affordable and had everything i had before, minus a wireless chargeable case. Worked great for a couple months. Now no one can hardly hear me anymore during phone calls with them on. I've carefully cleaned them and assured nothings clogging them. But that didn't solve the clarity of calls. Nor the left earbud sometimes disconnects from base while charging and usually don't know until 30 min later just the left one dies. Aside from them, everything else does what I desire it to do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Best Buds
on May 22, 2026
Posted by: JRAllDay
[This review was collected as part of a promotion.] These earbuds are my constant companions. I have one in my ear almost all day, everyday. Quality is excellent whether in calls or audio. I really thought I would have trouble with going from touch controls to pinch, but its simple and I love it. I also love the volume controls, simple to slide up or down on either bud. These are great and affordable, plus I LOVE all the Galaxy AI features but the one I've used the most is the translation with Interpreter. Overall, these are the best buds I've had in a long time. Good battery life, as well. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Yeesh I wish
on May 22, 2026
Posted by: Imluckyru1
[This review was collected as part of a promotion.] I wish they were water proof I have two pairs and while the battery life is great it doesnt chirp loud enough to find a missing bud and they aren't water proof
Value
3
Response from Samsung USBy R&R, May 26, 2026
Hi there Imluckyru1,
Thank you for sharing your thoughts on the Galaxy Buds3 FE. It's great to hear that the battery life has been a standout feature for you. If your Galaxy Buds are missing, you can easily locate them using SmartThings Find or Samsung Find. Both services allow you to pinpoint your earbuds' location on a map, enable a ringing sound, and receive notifications when they are found. The ringing sound is set to the maximum volume on your phone.
To learn more about how to find your lost Galaxy earbuds, please check out the link provided below. While the Galaxy Buds3 FE are not waterproof, they are water-resistant. They can handle sweat and light rain, but full submersion may damage your earbuds. We appreciate you taking the time to provide your feedback and share your experience!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3 FE. It's great to hear that the battery life has been a standout feature for you. If your Galaxy Buds are missing, you can easily locate them using SmartThings Find or Samsung Find. Both services allow you to pinpoint your earbuds' location on a map, enable a ringing sound, and receive notifications when they are found. The ringing sound is set to the maximum volume on your phone.
To learn more about how to find your lost Galaxy earbuds, please check out the link provided below. While the Galaxy Buds3 FE are not waterproof, they are water-resistant. They can handle sweat and light rain, but full submersion may damage your earbuds. We appreciate you taking the time to provide your feedback and share your experience!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best headphones i ever used.
on May 21, 2026
Posted by: Nate93
[This review was collected as part of a promotion.] Best headphones evre I like how the fit in the ears. The sound quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My first ear buds and I love them
on May 21, 2026
Posted by: StrangeFamilyMan
[This review was collected as part of a promotion.] Ive never been a fan of wireless headphones, especially not ear buds, as they never fit snuggly. But these fit great. Im also very impressed that when wearing only one, my ability to drive or hear ambient sounds hasn't been negatively affected as I can still hear with both ears very well. My only wish is they would play louder. Im not sure if it is the headphones or my phone that is the issue. I do know my wired headphones play noticeably louder. I was also very pleased with the battery life even at max volume and loved the case being able to extend battery life even more with additional charging. I compared multiple options provided with both Google a.i. and Galaxy a.i. searches but I ultimately chose from the list from Galaxy as I was given a wider selection based on my search criterias, and i greatly prefer samsung products. Sound quality is also top notch, volume limits aside, there is such a wide frequency response that I can listen to any genre of music and enjoy the full spectrum of sound. Watching videos on my phone is also amazing now that i can hear so much more. My son loves these over his off brand ones but im not ready to buy these for him as he has lost too many cheap ones already.
I gave 4 out of 5 stars solely on the volume limitations. But if shown a successful way to increase the limits, I'd change to 5 stars. My online searches haven't been successful regardless of search engine used or any forum recommendations provided. I am very satisfied with these.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good but with one missing key feature
on May 21, 2026
Posted by: KaiTheGuy
[This review was collected as part of a promotion.] Coming off of someone who had Galaxy buds 2 pro, the buds 3 FE are very useful even if they're missing the "pro" features, I listen to music and watch videos with earbuds more than I don't so you could say that these earbuds have gotten a lot of use, my left ear bud activates Google Assistant while my right ear button changes between ANC-AS-off and they're very useful in my lifestyle, from what I found the Samsung ecosystem is very open (I have a watch1, Galaxy s22+, buds2 pro and buds3 FE) and everything works together just fine! However, there is one big downside for me, the buds2 pro came with two separate LED indicators, one to quickly show the battery level of the buds themselves and the second one to show the battery level of the case, but because of the buds 3 having only one LED indicator, it's difficult to tell at a glance what the cases battery is at if you have an earbud in, a solution I thought of is using the pairing button, one click shows the case (which currently it shows the exact same thing as opening the case) two clicks shows the earbuds battery (or if you want to get fancy with it have two for one earbud and three for the other) or you could make this customizable for the users liking. I apologize but I do not believe the Galaxy AI is good, honestly really any AI is not necessary but if you're going to have an AI it should just be Google Gemini
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Can hear amazing with these!!
on May 21, 2026
Posted by: Hayshay17
[This review was collected as part of a promotion.] The Samsung Buds surprised me with how good they are. The sound is crisp, the bass is clean, and the noise cancellation is strong enough to block out busy environments. Galaxy AI adds a nice touch, especially with adaptive sound and clearer calls that adjust automatically based on background noise.
I use them for music, calls, workouts, and streaming, and they stay comfortable even after hours. The connection is fast and stable, and switching between my Samsung devices is seamless.
These buds make everything from workouts to work calls easier, and they’ve become a daily must‑have for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Upgrade wasnt an upgrade.
on May 21, 2026
Posted by: Spicyplantlady
[This review was collected as part of a promotion.] I use my headphones at work all day, every day. I previously had the buds FE, I loved the wing and the contour of the buds, they stayed in and werent in the way. The new option for the FE is more bulky and theres really no contour so they hurt my ears; I've tried all 3 sizes of the bud tips. The part with the controls is so long and is easily bumped and results in them falling out. If I had the option to buy the exact same ones I used to have I would. Quite disappointed with my purchase.
Value
3
Response from Samsung USBy R&R, May 22, 2026
Hey there Spicyplantlady,
Thank you for sharing your feedback on the Galaxy Buds3 FE. We're pleased to hear that they integrate seamlessly into your daily routine, whether you’re at work or enjoying casual listening. At Samsung, we aim to create connected experiences that are comfortable and effortless. We offer a variety of wireless audio options, each with different fits and sound qualities, and we encourage you to explore them. Thank you for your review, and thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your feedback on the Galaxy Buds3 FE. We're pleased to hear that they integrate seamlessly into your daily routine, whether you’re at work or enjoying casual listening. At Samsung, we aim to create connected experiences that are comfortable and effortless. We offer a variety of wireless audio options, each with different fits and sound qualities, and we encourage you to explore them. Thank you for your review, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US