Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 FE Wireless Earbud Headphones - Black
Average customer rating
4.6
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
295
4 Stars
61
3 Stars
20
2 Stars
6
1 Star
9
27%of customers recommend this product.
(
4 out of
15)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 FE Wireless Earbud Headphones - Black
Customer Rating
5
Great sounds
on June 10, 2026
Posted by: Madfelix
[This review was collected as part of a promotion.] Its so good all my music comes clear and calls come in great too I have them for years now and still great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love these ear buds. Battery lasts.
on June 10, 2026
Posted by: Tmlanderson
[This review was collected as part of a promotion.] These are by far the best ear buds I have purchased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on June 9, 2026
Posted by: Tanika
Expertise:Beginner
Mines don't work had them for awhile, even got a new phone they haven't worked yet. Never got to use them
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, June 10, 2026
Hey there Tanika,
Thank you for sharing your experience with your Galaxy Buds3 FE. The Galaxy Buds3 FE deliver clear sound, a comfortable fit, and an easy listening experience for everyday use. If your Galaxy Buds3 FE are not working properly, please contact our Samsung Support Team for further assistance and troubleshooting. We appreciate your feedback and thank you for making Samsung your go-to choice.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with your Galaxy Buds3 FE. The Galaxy Buds3 FE deliver clear sound, a comfortable fit, and an easy listening experience for everyday use. If your Galaxy Buds3 FE are not working properly, please contact our Samsung Support Team for further assistance and troubleshooting. We appreciate your feedback and thank you for making Samsung your go-to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Total disappointment
on June 8, 2026
Posted by: Joey
from Nh
First time ear buds buyer. Can't get them to connect with the Samsung app! Can't get them to pass the fit test! Can barely hear them over ambient noise! Not comfortable at all! Worst purchase ever, total failure on all fronts!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 10, 2026
Greetings to you Joey,
The Galaxy Buds3 FE offer a lightweight fit and rich audio, making them an excellent companion throughout the day. We understand your frustration with the fit test experience, and we appreciate you reaching out to us.
To set up your Galaxy Buds3 FE, please go directly to the Bluetooth option in your device's Settings. From there, you can easily enable or disable enhanced features, as well as complete the fit test.
If you're experiencing issues with the earbuds not staying securely in your ears, changing the ear tips can often help. The Galaxy Buds3 FE come with different sized ear tips, so it's essential to ensure you have the right size for your ears. Properly fitting ear tips will eliminate gaps between the tip and your ear, which helps prevent sound leaks and ensures optimal audio quality.
To change the ear tips, you can refer to our guide specifically for the Buds3 FE. Once you have the correct tips on your earbuds:
1. Check the bottom of the earbuds for directional marks (L for left and R for right).
2. Insert the R bud into your right ear with the R facing toward you.
3. Insert the L bud into your left ear with the L facing toward you.
4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth instead of straight down.
5. Adjust the buds by rotating them forwards and backwards until the fit feels comfortable.
You can also run an earbud fit test to ensure you have the proper fit. For more information, please check out the online article linked below.
Thank you for sharing your feedback about the setup process, and thank you for choosing Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
How to connect your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001319/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 FE offer a lightweight fit and rich audio, making them an excellent companion throughout the day. We understand your frustration with the fit test experience, and we appreciate you reaching out to us.
To set up your Galaxy Buds3 FE, please go directly to the Bluetooth option in your device's Settings. From there, you can easily enable or disable enhanced features, as well as complete the fit test.
If you're experiencing issues with the earbuds not staying securely in your ears, changing the ear tips can often help. The Galaxy Buds3 FE come with different sized ear tips, so it's essential to ensure you have the right size for your ears. Properly fitting ear tips will eliminate gaps between the tip and your ear, which helps prevent sound leaks and ensures optimal audio quality.
To change the ear tips, you can refer to our guide specifically for the Buds3 FE. Once you have the correct tips on your earbuds:
1. Check the bottom of the earbuds for directional marks (L for left and R for right).
2. Insert the R bud into your right ear with the R facing toward you.
3. Insert the L bud into your left ear with the L facing toward you.
4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth instead of straight down.
5. Adjust the buds by rotating them forwards and backwards until the fit feels comfortable.
You can also run an earbud fit test to ensure you have the proper fit. For more information, please check out the online article linked below.
Thank you for sharing your feedback about the setup process, and thank you for choosing Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
How to connect your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001319/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!
on June 6, 2026
Posted by: Raveguy
[This review was collected as part of a promotion.] I use these ear buds at work alot and the actuve noise cancelling is amazing! Blocks out alot of the loud noises at work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The ear buds work good they even drown out noises.
on June 6, 2026
Posted by: KitKat08
[This review was collected as part of a promotion.] The Galaxy Buds3 Fe works good they drown out noises real good. The only problem is had was that they hurt my ears. Besides that they wor good and the battery tastes a long time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome sauce
on June 6, 2026
Posted by: Tuliplover22
[This review was collected as part of a promotion.] Galaxy ai. I use my bids for entertainment across my samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic buds
on June 5, 2026
Posted by: Badger80y
[This review was collected as part of a promotion.] Fantastic job, as well expected from the FE range as for what you can do with Gemini ai ,translation worked wonders while I was travelling, highly recommend, congrats on a top job Samsung, that's why your the best
Value
5
Written by a customer while visiting Samsung US