Customer reviews from Staples
Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28.39" H - Putty
Average customer rating
4.4
(3,774 Reviews)
Rating breakdown 3,774 reviews
5 Stars
2,457
4 Stars
848
3 Stars
280
2 Stars
86
1 Star
103
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28.39" H - Putty
Posted by: R.K.
Verified Purchase:Yes
Replaced a staples file cabinet with a new unit. This unit is not as good as the old one due to cheaper materials and thinner material. It does hold files however. This would make it a four star however delivery cost it a full star. The delivery person pulled the cabinet long ways thru the front door. The packaged unit is 36 1/2 inches wide and he made it fit thru a 36 inch door - pulling off part of the weather strip in the process. This is especially worrisome as he was asked to rotate the cabinet first. His response was to just look at the door and pull it thru anyway. The file cabinet was not damaged but he didn't know or care - he dropped it in the middle of the floor and left. wouldn't wait for it to be checked - but store policy does not make him responsible for damage to the unit. you must work with someone else to get damaged units fixed or replaced. I had to fix the door seals myself - actually preferable to the delivery people.
Written by a customer while visiting Staples
Customer Rating
5
2-Drawer File Cabinet
on July 10, 2019
Posted by: G.Z.
Very sturdy well built. Over $100 cheaper than office supply companies for the same product.
Written by a customer while visiting Staples
Posted by: C.S.
Verified Purchase:Yes
I am so happy with it. It's sturdy and locks well. No issues.
Written by a customer while visiting Staples
Posted by: K.E.
Verified Purchase:Yes
The cabinet is great. Drawers move smoothly and quietly when opening and closing. The handles and buttons to squeeze toward each handle are very easy to operate with one hand. My only concern was the cabinet first delivered was obviously damaged and left outside without the deliverer even ringing the bell. The courteous customer service representative set up delivery of a new cabinet (and pickup of the damaged one) the next day. This delivery was perfect. Very happy with my purchase.
Written by a customer while visiting Staples
Posted by: C.P.
Verified Purchase:Yes
The draws are hard to close and open. They are not good quality!! I did buy they on sell and I will definitely look at one before I buy another
Written by a customer while visiting Staples
Posted by: E.C.
Verified Purchase:Yes
The cabinet is nice with exception of damaged corner during shipping
Written by a customer while visiting Staples
Posted by: M.S.
Verified Purchase:Yes
The product is fine. I want to acknowledge the assistance I got from store manager Tom. He made the purchase go very smoothly.
Written by a customer while visiting Staples
Posted by: DONALD S.
Verified Purchase:Yes
Purchase and delivery was painless. Quality though not the highest is as expected. looks and functions well so I am pleased with it.
Written by a customer while visiting Staples