Customer reviews from Staples
Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28.39" H - Putty
Average customer rating
4.4
(3,774 Reviews)
Rating breakdown 3,774 reviews
5 Stars
2,457
4 Stars
848
3 Stars
280
2 Stars
86
1 Star
103
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28.39" H - Putty
Posted by: V.A.
Verified Purchase:Yes
Very convenient and comfortable
Written by a customer while visiting Staples
Customer Rating
5
on July 29, 2019
Posted by: G.N.
Good quality merchandise and at a good price.
Written by a customer while visiting Staples
Customer Rating
5
Highly recommended to shop at Staples. Great customer service and quick no cost shipping right to your home. Amazing!!
on July 28, 2019
Posted by: D.G.
Verified Purchase:Yes
A great buying experience. Ordered at the store on line and delivered the next morning. File cabinet is excellent.
Written by a customer while visiting Staples
Posted by: T.M.
Verified Purchase:Yes
Doors locked did not come with key. Having issues getting this resolved
Written by a customer while visiting Staples
Customer Rating
4
on July 27, 2019
Posted by: D.W.
GOOD CABINET. FAIR PRICE. PICKED IT UP IN 2 DAYS
Written by a customer while visiting Staples
Customer Rating
4
on July 24, 2019
Posted by: MYRNA N.
Sturdy file for our office.
Written by a customer while visiting Staples
Customer Rating
5
2 drawer letter file
on July 24, 2019
Posted by: G.F.
Perfect for my needs. Arrived on time and in great condition.
Written by a customer while visiting Staples
Posted by: J.F.
Verified Purchase:Yes
The file cabinet is fine. It is exactly what I wanted. The delivery to my home was inadequate however. Most delivery companies call you around 7 or 8 am and tell you that they will be delivering your product between for example 1 to 4 pm. that day. However Staples apparently uses a third-party company to deliver product that does not give you any information on what time the product may be delivered. Maybe that is ok if you are delivering to an office that is open 9 a.m. to 5 p.m. It is not ok when they are delivering to a home since you can't expect a homeowner or apartment dweller to sit around all day waiting for the delivery. Non-office deliveries also increase the possibility of theft such as from unwatched porches or apartment lobbies.
Response from StaplesBy July 26, 2019
Hello Jerry. We're sorry to hear that you are dissatisfied with the shipment process. We have shared this feedback with our warehouse team for improvement of the process in the future.
Written by a customer while visiting Staples