Cheap plastic supports for the drawer don't support weight of even a few files. Try to load the drawer and it drops out of the runner and jams. It would've gone back to Staples but I didn't have the purchase receipt -- it went straight into the trash. Make sure any file cabinet you buy has sturdy metal supports for the drawer!
I am overall happy with my purchase except for one issue that Staples should consider having changed for these products: There were 2 stickers on the bottom of the top drawer which might as well been placed with glue. It took me an hour to remove these stickers and get the residue off the drawer. I feel this was a waste of my time and quite frankly these two stickers are not necessary. If you want to provide the information on the stickers then provide that in the paperwork given otherwise why not stop this practice or how about this? Get a sticker that peels off nicely and not the mess that I had to deal with.