Customer reviews from Staples
Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Average customer rating
4.4 out of 5
4.4
(3,776 Reviews)
Open Ratings Snapshot
Rating breakdown 3,776 reviews
5 Stars
2,457
4 Stars
848
3 Stars
281
2 Stars
86
1 Star
104
67%of customers recommend this product. 
(
6 out of 9
)
Best Buy Privacy Policy
Customer Reviews for Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Customer Rating
5 out of 5
5
on June 5, 2025
Posted by: D.S.
Verified Purchase:Yes
Great cabinet. Would love the option for caster wheels.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Not exactly as shown
on June 4, 2025
Posted by: Michael W.
Verified Purchase:Yes
While the file cabinet appears to be very sturdy it does NOT have the latch on each drawer next to the handle as shown in the photos.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Good build
on June 3, 2025
Posted by: ROBERT M.
Verified Purchase:Yes
Only just got but so far seems to be a good build and sturdy enough for my needs.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on June 3, 2025
Posted by: DAVID Riley
Miguel did an excellent job bringing in the bulky heavy two drawer file cabinet up stairs to the porch and then up to the second floor. He was a mensch & SO helpful to us getting the file up to my study!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Strong & Solid
on June 3, 2025
Posted by: K.S.
Verified Purchase:Yes
Omg I am soooooo pleased with my purchase! I have the top drawer full of my files...and now when I pull that drawer out to its full capacity...the file cabinet remains solid and does not tip forward! Amazing! I couldn't wait to throw out my old stupid file cabinet.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Exceeded Expectations
on May 27, 2025
Posted by: JOHN L.
Verified Purchase:Yes
Our recent order of 2 4 drawer legal sized filing cabinets exceeded our expectations! The sale price was a great start! It only got better with free shipping which was fantastic because it saved us a 3 hour round trip. They arrived on-time and in mint condition. The packaging is careful and secure and yet you don't need to spend 5 hours unpacking and setting up to get going. Altogether a fantastic experience for which we are truly grateful!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Positive with one exception
on May 20, 2025
Posted by: MAUREEN H.
Verified Purchase:Yes
Cabinet well-made sturdy and fine looking. The only problem is the drawers are bowed slightly on one side so the fixed insert divider doesn't fit correctly. It fits fine on one side but the other is too wide to accept the tab to hold in place. Not worth the trouble of sending back and getting another as I expect the next one may have a similar problem.
Response from StaplesBy May 22, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent Unit
on May 15, 2025
Posted by: MARK
Verified Purchase:Yes
As advertised. Strong well built metal unit. Exactly what you find in an office environment. Would buy again!
Written by a customer while visiting Staples
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