Customer reviews from Staples
Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Average customer rating
4.4
(3,776 Reviews)
Rating breakdown 3,776 reviews
5 Stars
2,457
4 Stars
848
3 Stars
281
2 Stars
86
1 Star
104
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Customer Rating
3
File cabinets
on January 12, 2010
Posted by: Paula K.
Customer service from the manager who was at the customer service desk was very inappropriate -- I only asked for service in the area of the file cabinets and was told in harsh tones that I would have to wait because he had no one who could help me. Employees could be seen however setting up a display and stocking shelves When I told him I wanted to buy several file cabinets he had someone there immediately but only after he determined that I was making a major purchase. I was told the file cabinets I received had been set aside a day or two earlier for a customer that had reserved them but that I could have them. When I expressed reservations about taking someone else's product I was assured that they had not picked them up in a timely manner (less than 2 full days?)and that it was alright to take them. Had I been that customer I would not have been pleased to come in and find them gone after I had reserved them and been assured that they would be held.In all fairness this is not the typical service that I receive at that Staples store and it was the Saturday after Thanksgiving which meant they were probably all tired but that is really no excuse for harsh tones nor put downs of other customers.
Written by a customer while visiting Staples
Customer Rating
4
This is just what I was looking for!
on January 12, 2010
Posted by: Paula K.
This has replaced my 2 filing cabinets and a portable one also.
Written by a customer while visiting Staples
Customer Rating
5
Excellent Product
on January 12, 2010
Posted by: Paula K.
This product is everything I expected. This is the second Vertical File Cabinet I have purchased from Staples. Believe me when I say this product is very durable.
Written by a customer while visiting Staples
Customer Rating
5
An excellent product
on January 12, 2010
Posted by: Paula K.
A High Quality Product
Written by a customer while visiting Staples
Customer Rating
4
I would buy this again
on January 11, 2010
Posted by: Paula K.
I used it for files
Written by a customer while visiting Staples
Customer Rating
4
A Good Value With Plenty of Room
on January 11, 2010
Posted by: Paula K.
There was virtually no assembly required and the construction is very sturdy (compared to a broken wooden file cabinet that I was replacing). The drawers are also very deep so this holds a lot of files. It will tip forward however if you open a heavy drawer too far.
Written by a customer while visiting Staples
Customer Rating
4
Acceptable alternative
on January 11, 2010
Posted by: Paula K.
satisfied client
Written by a customer while visiting Staples
Customer Rating
4
Good but ...
on January 11, 2010
Posted by: Paula K.
The cabinet can tip forward when the bottom drawer is fully opened without counter weight in the top drawer.
Written by a customer while visiting Staples