Customer Reviews for Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Customer Rating
5
Great Unit for a Good Price Own Two
on February 6, 2012
Posted by: Paula K.
Getting my home office in better shape ordered one of these units a few years ago and have been happy with that one so ordered another to complete the needed file storage. Well made and works well.
When product was delivered on 30 Jan box was undamaged. After opening and examing cabinet had been damaged before packing but was still shipped. When I called the 800 number I was assured a replacement would be out the next day. 31 Jan--6:30PM No replacement has arrived. I called the 800 number and was told it did not make the truck but would be here on 1 Feb. I asked when I was going to be called about this change and was told I should have been. So much Staples Customer Service Department.
This is the second 2drawer file cabinet I have purchased and just LOVE this one from Staples. It has very nice metal quality as opposed to the non-Staples one I bought previously. The drawers "catch" and require pushing a button to open which the other file did not have. The handles on the Staples file cabinet were already installed as opposed to the "other" one I bought where the handles had to be installed and did not "fit" correctly so they are loose. This Staples file cabinet is just head and shoulders above the other one and at about the same price. If you are in the market for a file like this one I would strongly recommend it.
Originally received 4 drawer instead of five. Had to wait another day for correct item and when I open box was dented on the side even no physical damaged to box. Flimsy workmanship kept it only because I was offered a discount. Will not purchase again.
Luckily I have found many items at Staples that I needed since I moved. I down sized apartment wise and you can't beat the prices. I have been lucky enough to get my items on sale which makes it even nicer.