Customer Reviews for Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Customer Rating
1
Terrible Quality Repeatedly!
on March 10, 2015
Posted by: Paula K.
I ordered this product over the HON option based on price and review. My first shipment arrived VERY dented on the whole top drawer and housing. Things happen right? So I call to ask or a replacement. Second unit arrives I ask the delivery man to wait so I can check it out. ALSO DENTED! The product is quite flimsy and has a very "cheap" feel to it. The drawers do not glide nicely. Other than the dents it looks decent. I now have files sitting on the table in our exam room had to order a third time and now have to come in on my day off to wait for a delivery. Needless to say I did not order this product again and went with the HON instead. I was offered zero compensation or offered anything for the loss of time money and the true inconvenience this has caused. Still holding my money for both orders as well… Unhappy.
This is the second cabinet we have purchased after using the first for several years. For the money they seem very well made and will stand up to decent daily office use. For exceptionally heavy use such as storing very heavy notebooks and objects you might want to consider a heavier duty cabinet. We are using them in our office and have found them to be good looking durable and easy to use the four drawers even when full at the end of the year. I highly recommend this item and would not hesitate to buy another one for our office
Ordering online and shipping was very convenient. I wanted a cheap larger filing cabinet and that's exactly what I got. Unfortunately it arrived with the bottom drawer dented but after popping the metal back out it is working fine if not that aesthetically pleasing. I didn't buy it for it's looks and returning it would be a hassle. Since I am upsizing from a smaller filing cabinet the drawers are relatively unfilled which creates a tipping risk with more than one drawer open. I'm thinking of putting something heavy in the bottom drawer to try and stabilize it.
This is a nice basic well made filing cabinet that I will be using in my home to file all my personal financial and office supplies. There are better filing cabinets at Staples but this one is good enough for home use. I would have bought a better or different style of filing cabinet if it was for business use.
I was impressed to see the overall quality of the cabinet for the great inexpensive price. I was happy to see that it has a Alot of space inside the drawers.. It's a very good item thus far...
Purchased this filing cabinet so we could get rid of two 2 drawer ones. The amount of files this holds is just amazing. drawers are super deep and super long. I HIGHLY recommend this product!