Customer reviews from Staples
Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Average customer rating
4.4
(3,776 Reviews)
Rating breakdown 3,776 reviews
5 Stars
2,457
4 Stars
848
3 Stars
281
2 Stars
86
1 Star
104
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Posted by: P.J.
Verified Purchase:Yes
The file cabinet offers the ideal physical size storage capacity and overall quality for the price point. It has all the key features you'd expect such as a lock and easy-glide drawers that open and close smoothly. It will work well for your home and/or small-business. We placed ours in our home office inside a closet where it fit easily so we could store it out-of-sight and out of the way. We're very happy with this unit.
Written by a customer while visiting Staples
Posted by: HEATHER H.
Verified Purchase:Yes
I was hesitant to order after reading the reviews. Ten years ago I bought a large filing cabinet from Staples and delivery and service was great. This time not so much. The cabinet arrived with a dent in the side which I could have lived with. It was the sharp bent damaged pieces of metal with missing paint in two places that ruined it. The filing cabinet was well packaged so this clearly happened before it was packaged and left the warehouse. Unacceptable. The inconvenience and hassle of trying to repack the packing around an oversized item makes a return all the more aggravating.
Written by a customer while visiting Staples
Posted by: S.L.
Verified Purchase:Yes
I went well thank you.
Written by a customer while visiting Staples
Customer Rating
3
Heavy
on September 24, 2025
Posted by: A.F.
Really heavy like 45 lbs
Written by a customer while visiting Staples
Posted by: MARK H.
Verified Purchase:Yes
Bought one from another source; so cheaply made I returned it. Was unsure about this one at the price point but find it is well made nice appearance smooth drawers. A good value!
Written by a customer while visiting Staples
Posted by: J.C.
Verified Purchase:Yes
The file cabinet is just what I was looking for. I was disappointed that the cabinet was dented in a couple of places and the drawers are not flush with the cabinet when closed but it is still usable for my purposes. After the effort of getting it inside and unwrapped I am unable to return it for an exchange. It is not worth my effort to return it.
Response from StaplesBy September 25, 2025
Hi Joyce Please contact Customer Support at 1-800-333-3330 option 3 or via Chat on Staples.com. We'll be happy to look into it for you. ^MS
Written by a customer while visiting Staples
Posted by: JOYCE B.
Verified Purchase:Yes
My rating is really 4 1/2. This is a very nice file Cabinet and it was put together when it arrived. All except the inserts which were a little short horizontally. No biggie I think that's the way it's made. Still I like it a lot....... Thanks much.
Written by a customer while visiting Staples
Posted by: P.R.
Verified Purchase:Yes
Only can open one drawer at a time. Otherwise it is a nice file cabinet. Not what I was wanting.
Written by a customer while visiting Staples