Customer Reviews for Staples - Heavy Duty 2 Drawer Vertical File Cabinet, Letter Size Documents, 26.5" D x 15" W x 28" H - Black
Customer Rating
5
4-Drawer Letter Size Vertical File Cabinet Putty (26.5-inch)
on February 20, 2017
Posted by: Paula K.
I am very satisfied with my purchase. Excellent service provided at the store and with delivery. Item was packaged well and received in perfect condition. It is exactly what I needed for my files. I would recommend this product.
This file cabinet is of equal quality to those I shopped that cost much more. Drawers slide effortlessly and the finish is very nice. Very happy with this product.
I order this thinking the quality would be pretty good given the general reviews. The product arrived with a dented corner outer package and the cabinet had a dent. So after some effort taking it out of the box and then putting it back in I had to return it to my local store But I did inspect the drawers to see how they opened and closed and was disappointed. The drawer gliders worked ok but not as smooth as my old file cabinet and the latching mechanism was somewhat defective since it took a lot of fiddling to get one of the drawers open. Because of this I did not want to order another one as a replacement even though perhaps this was not representative of the typical cabinet. I will look elsewhere. It is just too much effort to order again when on sale and then unpack it etc. I don't know why Staples does not carry this in their store. Would be easier to inspect and then buy.
This cabinet is sturdy and works well in my office. Very pleased and the price was competitive. The service at the store was great and delivery was prompt.